I’m a long time eBay and GS user, but my usage is generally a burst of items in a short period with a long period of inactivity. Today I wanted to start selling again, and I upgraded GS 6 to 8.36 (1292) on 11.3.1. I created my listing and noticed the error that I need to create a seller account. I’ve had my account for many years, and in fact can click on “Seller Account” in my profile which takes me to an active seller account.
I’ve tried deleting my credentials, restarting GS, and re-authorizing eBay, but it still fails. First I get the error that I need to enter my PayPal address, and then I get the error about needing to create an account, as well as the warning about Paypal and managed payments.
I contacted eBay support who told me how to create an account. I told the agent twice that I have an active account and don’t need to create a new one. Their response was basically “yes, you need to create an account because you don’t have one.” I went in circles with them a few rounds before giving up.
I’m stumped. What’s the way forward?