Hi David,
can you tell me in which category you are trying to list your item?
Thanks,
Paul
Hi Paul,
90% of my listings are in category 1189 - Toys & Games, Model Kits, Models
I have not tried EANs in any other category (yet)
ALSO:
What I would really like would be for GarageSale/eBay to accept “Does Not Apply” in the EAN field. eBay will accept Does Not Apply if you revise an item already in the eBay system (it is actually the default characters). Most of my auctions are vintage, antique, items which have no barcodes
regards
David
Hi,
I could reproduce this here. But these are warnings, not errors, right? (The yellow icons mean warning, the red ones mean error).
So you should be able to lost the item.
Thanks,
Paul
Hi Paul, yes, understand, today they are just warnings !
But - when I spoke to eBay Support about this, they said that the Mandatory EAN number (these are mandatory in the UK since 1st June 2015) would be like the changes to picture sizes - first “warnings”, then “recommended”, then a block to prevent listings that did not comply…
But also - what if I wanted to list an item with a valid EAN ? GarageSale will not let me do this.
So we could turn the problem around and say it differently - maybe:
“I WANT to use EANs, but GarageSale does not support this. The Barcode field does not work”
???
Currently I am testing this, but it seems that eBay somehow does not accept your EAN code. I tested different code and “Does Not Apply”, too and these are accepted by eBay. So besides that you can not enter “Does Not Apply” into the Barcode field this field indeed works.
Maybe you can try to list an item through the eBay website and tell me whether the website does accept your EAN code? Maybe the upload validation is somehow buggy on eBay’s end (as you stated above).
I tried to list an item with your EAN and eBay accepted it without any warning. Seems that there is a different validation on the website and through the API we are using. Maybe you can just ignore the warning, that there is no product found for your EAN.
Hi Paul, many thanks for your efforts.
I also have Turbo Lister on a Windows laptop. Turbo Lister must use the same API ??
If Turbo Lister also fails, then it is an eBay API problem.
If Turbo Lister works, then it is a GarageSale problem ?
I will try to do this as soon as possible, maybe tomorrow but maybe Thursday…
UPDATE : I was able to do this very quickly !!! same problem with Turbo Lister - valid EANs are rejected “no product found for the EAN”… looks like we need to raise a ticket with eBay Support
OK - because exactly the same problem happens with Turbo Lister, I spent a long time talking with eBay support this evening.
It is acknowledged that EANs are a problem at the moment.
BUT - the important thing is that Turbo Lister will support “does not apply” in the EAN field.
This is now a request that GarageSale also allows “does not apply” in the Barcode field.
Many of my items do not have barcodes, so when eBay makes the EAN a mandatory field at the end of the month, I will need to be able to specify “does not apply”
many thanks !
Hi David,
currently I am working on support for “does not apply” in GarageSale. This will be send whenever a product identifier is required in the category but none is set in the template. I will come back when a prerelease is available for testing.
Thanks,
Paul
Hi David,
I have uploaded a pre-release for you here:
http://downloads.iwascoding.com/downloads/GarageSale_6_2015-06-18.zip
Please note that you have to update your categories in the preferences (even if it states that it is already up to date). With this release you will still get the warning about the not found product, but you should be able to upload listings without a EAN/ISBN/UPC to categories that requires a product identifier. The “Does not Apply” is automatically set on those items.
Thanks,
Paul
I now have this problem as of today. I am trying to list in ‘Home, Furniture, DIY > Appliances > Other Appliances’. I downloaded the pre-release from Paul above and updated the category tree then quit & restarted. I am still getting the error ‘21919301 Required field, EAN, is missing. Please add EAN to the listing and retry’.
Hi,
what did you enter in the Barcode field?
Thanks,
Paul
Hi Paul - OK this was my error!!
When I restarted I clicked on my docked icon (related to the previous version). I opened your pre-release and this time I can confirm it was accepted by eBay. I had nothing in the barcode field.
Hi I also have this problem, it will not accept a valid EAN Number in the barcode field ?
Hi Jenson,
could you post the EAN so we can try to reproduce it here?
Regards, Kristian
Hello,
I have the same Problem with GarageSale and EAN, which are required. I still tried the pre-release version posted above but it won’t work. The EAN is 609408433351 and I placed it in the Bar Code Field and also, I created a customer field called EAN. I use the category Musical Instruments.
If I use 609408433351, I get an error and a warning:
The error is this:
Required field, EAN, is missing. Please add EAN to the listing and retry.
I was able to get around this by prefixing your EAN code with a zero.
The warning I got is:
No product found for ProductListingDetails. <609408433351>.
There is nothing we can do about it, so I just selected that warning in the error panel and clicked the “Ignore” button, so I won’t so it again.
I have downloaded the pre-release version, I enter Does not apply in the barcode field in the inspector and still get error 21919301 Required field, EAN, is missing. Please add EAN to the listing and retry.
I am trying to list in category 51,071 USB Flash drives and no they do not have any barcodes as they are a bulk buy from China.
it seems like UPC/EAN is weak spot of GarageSale. many problems with them.
Have you tried listing your USB sticks with the barcode field empty? That’s what I did, and the verification went through without any errors.