GS7 Product information search returns limited or no product information

[les]

GS 7.0.9(811)
What I’ve done so far…

eBay USA selected everywhere I can find
re-downloaded categories everywhere I can find

MY EXAMPLE: I want to list a Garmin vivosmart activity tracker (purple)

Start a new listing
Select Product Information
Enter “Garmin” in Search product or enter barcode area
Here I get back product information concerning Garmin GPS devices (no vivosmart)

Clear and try again
Enter “vivosmart” in Search product or enter barcode area
Here I get back nothing

Picked a Category where I know other vivosmart devices are listed in eBay USA
Same results

Now I want to see if there are really anything out there
So I use GarageBuy as a search tool with eBay USA selected
Enter “Garmin” in Search area
Here I get back all kind of product information concerning Garmin including GPS and vivosmart data

Enter “vivosmart” in Search area
Here I get back all kind of product information on vivosmart devices

I’ve tried re-importing product information from eBay USA
I’ve tried refreshing my id token

Is there anything else I can do to clear all the product data on my computer and reload it fresh from eBay USA?

Thanks in advance.

[ilja]

As far as I can tell the “Vivosmart” is not in eBay’s product catalog.

The product information you see in GarageBuy has been most likely entered by the sellers manually, and not profiled with catalog information my eBay.

I tried listing an a “Garmin vivosmart” on the eBay website, and while eBay was able to suggest a category there, all the attributes information was missing.

[les]

Thanks for looking into this for me.