Hang after starting auctions and then clicking on listing group


#1

I first select several templates. Next I manually start auctions for all the selected templates, and close the launch control window when done. I then click the name of the listing group which contains the listing I just uploaded. At this point the app hangs. This is using GarageSale 7.0.16 on Mac OS 10.11.6.


#2

Can you please follow the instructions to gather a little diagnostic data so I can see where GarageSale spends its time?

  1. Launch GarageSale if you don’t have it already running
  2. Open the “Activity Monitor” application (under /Application/Utilities)
  3. Select GarageSale from the list of running applications in Activity Monitor
  4. Chose “View” menu > “Run Spindump” (Activity Monitor will probably ask you for an admin password at this point)
  5. Try to reproduce the hang.
  6. Wait one minute, return to Activity Monitor, save the spin dump log, and send it to us.

Regards, Kristian


#3

Hi Kristian, I actually tracked down the original hang log file using Console, attached here. If this is not the correct one I will follow your steps. Thanks - Andre

garagesale_hang.txt (1.1 MB)


#4

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