Last night I ran into a problem updating from GS6 to GS7. When first opening GS7 and clicking on “import database” I was getting the following message:“couldn’t communicate with a helper application.”
At this point I have GS6 backed up and functioning on a backup drive. I would like to have GS7 on my main startup drive but I’m not sure how to get there. Few questions:
Do I need to have GS6 installed and functioning on my main startup drive in order to be able to update to GS7? I can’t figure out how to get GS6 back onto it’s original drive. How do I do this?
Is it possible to update to GS7 on my startup drive when my running GS6 is on another drive?
Is it possible to install GS7 on my startup drive without importing my database when first opening GS7 and then restore my database? I’m not sure I won’t be getting the same "“couldn’t communicate with a helper application.” message the next time I attempt importing my database there. Maybe I have to re-install Sierra?
I hope I’m clear about what I have going on with this. Basically what I’d like to know is: How do I update to GS7 on my startup drive when my version of GS6 is on another drive?
Any help would be greatly appreciated. Thank you!