Last night I ran into a problem updating from GS6 to GS7. When first opening GS7 and clicking on “import database” I was getting the following message:“couldn’t communicate with a helper application.”
At this point I have GS6 backed up and functioning on a backup drive. I would like to have GS7 on my main startup drive but I’m not sure how to get there. Few questions:
-
Do I need to have GS6 installed and functioning on my main startup drive in order to be able to update to GS7? I can’t figure out how to get GS6 back onto it’s original drive. How do I do this?
-
Is it possible to update to GS7 on my startup drive when my running GS6 is on another drive?
-
Is it possible to install GS7 on my startup drive without importing my database when first opening GS7 and then restore my database? I’m not sure I won’t be getting the same "“couldn’t communicate with a helper application.” message the next time I attempt importing my database there. Maybe I have to re-install Sierra?
I hope I’m clear about what I have going on with this. Basically what I’d like to know is: How do I update to GS7 on my startup drive when my version of GS6 is on another drive?
Any help would be greatly appreciated. Thank you!