Preview Mode Isn't Working on Just One Item

Michelle · October 13, 2016, 1:37am

For no reason I can figure, one of my listings no longer shows in Preview mode.

It’s fine in Life and fine in Editor mode, but all I want to do is switch position of the photos, which is far easier than dong it in Editor mode, at least it would be for me.

Help?

kristian · October 13, 2016, 8:45am

Hi Michelle,

please refresh your eBay access token(s) in the GarageSale preferences > Accounts and give the Preview mode another try then.

Regards, Kristian

Michelle · October 13, 2016, 5:02pm

I refreshed he token per your instructions, and even closed out GS then brought it back up. No change.

It says “Generating Preview” for a while, then goes blank.

The “duplicate” function generates a copy which also has no preview.

ilja · October 13, 2016, 6:24pm

What version of GarageSale 7 are you using?

Also, please try to force a category update by clicking the sprocket button in the panel where you choose your listing’s category.

Michelle · October 22, 2016, 7:07pm

Sorry for the delay. Been sick from the chemo.

Version 7.0.4 (779)

I did the sprocket thing as suggested. Still nothing.

kristian · October 23, 2016, 6:10am

Hi Michelle,

please contact our support (mention this thread) so we can have a closer look at your listing.

Regards, Kristian

Michelle · October 24, 2016, 12:09am

Thanks, Kristian. I have done so.

kristian · October 24, 2016, 8:21am

Thank you, I just replied to your mail.

Regards, Kristian

system · November 3, 2016, 8:21am

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