What eBay says and what eBay does are two different things.
Plenty of online accounts that say otherwise.
If you get an order from a buyer using private freight forwarder eBay will likewise tell you to go and ship the item as its not covered by Buyer Protection so long as it reaches the hub.
Yet any of these buyers can file a claim with their bank, payment processor or credit card company and eBay has zero control over the process since these third parties will decide your fate.