Uploaded But Can't Buy GS Pro 8 Subscription

[GarageSalePaddy]

I just successfully uploaded GS Pro 8.0.11. However, I am failing every time I try to buy the subscription whether through Preferences or through Buy License. Each time I try to buy, I get the error message: “We’re sorry, an error occurred. Could not process your shopping cart. Please try again later.”

Can anyone tell me what is going on, or how to fix this problem?

Thanks in advance!

[f-clef]

I’m getting the same message

[paul]

Hi,

can you send me a screenshot of the exact error message? I will investigate as soon as possible.

Thanks,
Paul

[f-clef]

[paul]

Hi,

can you tell me which macOS version do you have?

Thanks,
Paul

[paul]

Hi,

can you please try again now? Should be fixed. Sorry for the trouble.

Thanks,
Paul

[f-clef]

Paul…it went thru…thank you very much…Stay safe…Ricky

[amcjen]

I’m having this same problem when trying to upgrade to 8. Any thoughts?

[rlmartin]

I got that message when I tried to use Discover Card. You can’t use Discover Card if you are trying to.

[amcjen]

Hmm, I never get to a screen that lets me put a credit card in. It’s immediately what I see after clicking “Buy license”. (For what it’s worth, I am trying to upgrade from a previous version of the software.)

[rlmartin]

This is a job for tech support. They are pretty fast.

[paul]

Hi Allison,

this should be fixed by now. Can you try once more?

Thanks,
Paul

[amcjen]

Awesome, that worked! Thanks so much, all upgraded.