Attributes are not saved

GarageSale
6

the problem is always there

7

Could you please try with this version once again:

https://downloads.iwascoding.com/downloads/GarageSale_8.4.1b3.dmg

If you are still getting the bug, can you do another video.

8

Ok well, I’ll test this version and give you some feedback

1 Like
9

if you need other material please tell me

10

Thanks for the video.

I think the bug is that you get a “torn-off” attributes window (recognizable by the close button) when you open it for the second time. This should happen and is probably the root cause for the lost attributes.

But I have still no idea why this is happening. Will keep on digging through the code… :hot_face:

2 Likes
11

This OCCASIONALLY happens to me also, can not figure out what “triggers” it… Does not happen very often…

Neal

1 Like
12

I have created an experimental version for you, which should crash as soon as a “torn off” popover appears on the screen. After you get GarageSale to crash, please launch this version another time, so it can upload a crash log to our server.

This way we might be able to figure out, why you get a “torn off” popover window sometimes.

Also, do you perhaps have any macOS extensions installed to change something about windows or drag behavior?

Thank you!

13

I am using the magnet extension. If you think it might conflict I can try disabling it and testing GS

14

I didn’t understand. I need to reinstall the version 8.4.1b3 or do I have to install a version that you will give me?

15

Sorry, I forgot to post the link. Just use this version until you got the crash, and then only do a second run to get the crash log uploaded. Afterwards you can never to beta 3.

https://downloads.iwascoding.com/downloads/GarageSale_8.4.1b4.dmg

Meanwhile I will have a look at this Magnet extension. Maybe it has a way to opt-out from GarageSale.

16

ok! after the test which version should I use to continue working?

17

After the test, please revert to 8.4.1b3 posted in this thread, as the constant crashes in Beta 4 might make GarageSale hard to work with.

18

so. I have tried several times to cause the problem but now everything seems to be working fine. I decided to use it normally to create a listing but GS hangs on other steps. the old problem does not seem to appear now

19

Thanks for giving it a try. Maybe it’s a timing issue, that depends on how quick eBay responds to GarageSale requests or what GarageSale might have already locally cached.

20

I tried version B3 and now the old problem is back. What do you think I try the latest beta or continue to use the B3

21

Unless you are actively using the “torn off” popover feature, you can use Beta 4. It will crash once a popover is torn off, either manually or through other means, but if that feature is not part of your workflow, beta 4 is fine. Maybe we can catch the crash that way.

22

ok! I try again with the beta 4 and I try to create the problem so that you can analyze it

23

Ilja,

I have been using this 8.4.1b4 version for nearly a week and have NOT gotten any crashes. No tear-off popover window crash.

Only thing I have noticed is that I can NOT manually tear-off ANY popover window at all… Probably intended behavior???

Neal

24

Hi,
this issue happened for a long time to me. I noticed that many times attributes are not saved if you don’t click enter before closing the pop-up window (@laprimularossasrl per intenderci, quando chiudi il panello non lasciare che il campo sia selezionato, schiaccia invia e prova a vedere se funziona, con me spesso funziona. Altrimenti clicca sul panello e spostalo dopo che hai aperto il pop-up, la finestra rimarrà aperta. In questo modo i contenuti sono sempre salvati ed è anche più comodo lavorare con il pannello attributi sempre aperto e in primo piano invece di doverlo aprire ogni volta).

Also, waiting a bit of time before closing the panel helps. If you close the panel right after filling the fields, most of the time contents are not saved.

Other times, if you click on “attributes” link, instead of on any other point of the page, it helps panel to save the contents.

To solve the issue (at least for me), when you open the panel, move it aside so it will remains opened (not only as a pop-up). This way attributes are always saved when you work on the “fix page” instead of in the pop-up (don’t know if it is clear…).

P.S. Every times attributes are not saved, after closing and reopening the panel, it somehow “shakes”. Might this somehow concern the bug?

25

to be honest with the new beta I didn’t have any issues with attributes
@fedege96 Proverò a fare come consigli! ti farò sapere! Grazie