In several categories, when I click on the ‘attributes’ button, I’m seeing no attributes, just the, ‘add detail’ drop down. The Add detail drop down, by the way, is also blank, like you’d have to come up with your own details.
I’ve restarted, updated account details, and tried creating new listings, but I still get no attributes. This is happening in Clothing, Men’s Clothing, Men’s Shirts, Casual Shirts. Interestingly, 'Dress Shirts" seems to be fine.
I did some quick checking, and it seems to be happing in the first three subcategories of several categories (Women’s Clothing, Men’s Shoes, etc), but the fourth sub-category and down seem to be fine.
Tried what you suggest, but still nothing. Every other sub-category in the ‘shirts’ category has attributes. I find it hard to believe that eBay would intentionally remove attributes for casual shirts, but leave them for t-shirts and polos and dress shirts. In fact, if I add a listing on eBay’s site all of the attributes are present in that sub-category.
For me it seems to work:
If I create a new listing, select the mentioned category and click on the plus icon next to “Attributes” 13 suggested item specifics are added automatically.
Can you please give updating the category data another try? If this still won’t help maybe your category data is corrupted. Maybe removing all previously downloaded category data solves this issue. Here is what to do:
Choose “Help” Menu > “Open Library Folder”
Remove the folder “Category Data” from the window opened in step 2
Restart GarageSale and try again
Before I go through and revise 500+ listings, will there be some ‘fix’ for GarageSale that will automatically convert categories to the new system? Right now most of my listings are showing, ‘unknown’ for category.
If eBay changes their own categories, e.g. removes one, you need to re-select a category in your GarageSale listing.
There’s no way for GarageSale to know what the new category should be. You can bulk edit listings. This might be helpful if many of your listings use the same category: https://manual.iwascoding.com/gs7/en/Listings_Section-Bulk_Editing.html
I’m on eBay USA and unable to select item condition on any of my clothing items. I am also unable to generate the eBay attributes for any given category so followed all the suggestions above and nothing is working for me.
I am using GS 7.0.15
Even if I create a brand new listing using the above example: Clothing >Men’s Clothing>Shirts>Casual Button-Down Shirts the attributes do not populate and I am still unable to select the item condition.
I’ve refreshed the token, deleted the category folder in Library as well as updated the categories via sprocket and restarted GS to no avail. What am I missing?
*UPDATE Solved the problem. Apparently I needed to update the token in the default account. Even though I didn’t want to list to the default account and refreshed the token on the account I did want to list to, GS wasn’t happy until the default was refreshed. The item condition field is no longer greyed out and the default attributes are populating once again. Thanks