Cannot upload listing in GS9 with FTP image server

Error: Image Upload failed, Unknown image upload error

I get this despite having set up FTP server and successfully uploaded a test image.

The only help I can find about this error here is about an API change to ebay image service, for which the only fix is to upgrade to GS10. But I’m using and successfully testing an FTP server!

Is this simply a stitch-up rendering GS9 useless so that everyone has to upgrade? Because I don’t want to upgrade when I’m otherwise content with GS9.

Or is there a fix for this issue?

Any help will be appreciated.

See this post:

The images for the eBay image gallery at the top of the listing still need to be uploaded to eBay’s image server.

Having the same issue. Mac OS 26.2.2 and GS 9.9.6

You get that eBay error message because eBay finally turned off an old API for their image uploading. Some weeks ago they announced to fully turn off that API by October 26th, 2026.

Only older versions of GarageSale are affected by this API change. For this reason, please consider upgrading to the latest version GarageSale 10 as soon as possible.


GarageSale 10 is a new major version and requires a new license. Upgrade licenses are still available for 19.99. GarageSale Pro subscribers can upgrade without additional costs.

You can use your GarageSale 9 license to purchase an upgrade license for GarageSale 10. This is how:

1. Download GarageSale 10 or update from within GarageSale 9. macOS 12 or later is recommended.

2. When you start GarageSale 10 for the first time, it will ask you if you want to import your previous GarageSale 9 database (if there is one). This way you do not lose any items.

3. Start the purchase flow from within GarageSale 10. (Just choose “Buy License…” from the “GarageSale” menu.) In case you don’t see the upgrade option there, please click on “Enter Previous License” and enter your GarageSale 9 license. Your GarageSale 9 license should then be recognized and the upgrade option should be available then.

Please see the GarageSale website here to learn what’s new: