I had GarageSale 6 and due to eBay’s new rules had to upgrade to GS7 but had to pay the full price to get it because my GS6 licence wasn’t recogniised. Before buying GS7 I decided to try the demo version but when I tried to download an item to eBay today I discovered I was still on the demo version and again, when I tried to put in the new licence number I got a message stating it is invalid.
I have been sending messages backwards and forwards to the support team because I’m also due a refund for having to pay the full price for the GS7 licence but none of the suggestions work probably because the licence isn’t recognised. I’m going crazy. I don’t understand how neither of my licences is recognised.
I have already lost months of listings on GS6 because I wasn’t informed it was incompatible with my old Mac but it still went ahead and did something when I tried. I have now had to buy a new Mac as well and desperately need to start selling asap but I’m stuck.
Any help would be greatly appreciated especially in simple language for dummies!