Can you please follow these instructions to gather more diagnostic data?:
Launch GarageSale if you don’t have it already running
Open the “Activity Monitor” application (you find it in the Finder in the “Applications” > “Utilities” folder)
Select GarageSale from the list of running applications in Activity Monitor
Now do something you are pretty sure that will cause the beachball/hang to come up for several seconds.
Then quickly switch back to Activity Monitor and from the “View” menu select “Sample Process” (Activity Monitor will probably ask you for an admin password at this point)
Wait while the sample is taken
Save the sample output into a text file and post it here.
hello. long time user of GS to list sports cards. I have been using the “Used” designation since the ebay change and then just updating the condition details on ebay after the listing is live. But now GS is not allowing to me to list ANYTHING unless i select a condition and a condition detail. My issue is that I cannot find any field that allows me to select a condition detail. Ive updated to the 9.5a2 beta and still am not seeing it. Just the same “condition description” field which only allows for a text description. Can someone let me know what I am doing wrong? I have a few thousand listings prepped and ready to go live but am not able to proceed due to this issue. Thank you
If you have ‘multiple’ in the condition box, the condition type does not work. It only works when all the items have condition ‘ungraded’.
Does this help?
I am back home later today and I will run some tests as requested by Kristen.
Thank you. I was wrong on my post. I was using the alpha update and not the beta. It works on the beta. Thank you very much for the response and for updating the software. It’s very much appreciated
I’m also not able to do successful listing for the Graded Sportscards category.
I have installed GarageSale 9.5a2, Updated the categories and refreshed tokens.
I did a sample of 15 listings with the new Condition Type.
All of my cards were Graded by Sportscard Guarantee Corp and are noted in the new Condition Type tab with their grade.
14 of the 15 listings had numeric grades, while 1 was Authentic.
After trying to list them, the only one that would post was the one that was Authentic (the Dots Miller)
All the ones with numeric grades received the message “the item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.”
I’ve included 3 screenshots of a sample of the failed listings (Fred Markle) and one of the Authentic (Dots Miller) one that listed.
In the Attributes, I’ve eliminated the “Professional Grader” and “Grade.” It only is selected in the “Condition Type” drop down which is independent from the Attributes. Here’s the Listing…
Your first suggestion was a good one. It was originally set to graded but as I kept trying different workarounds, I must have changed it back.
Thanks for the assistance!