eBay + Chrome Forcing Sellers Into Wholesale Changes

I figured someone else would post this issue because I an so bloody unlucky in asking questions which get final actions, let alone discussions of how to fix the problem. But here I go:

I got this message from eBay – as I understand many, if not most others did. It starts out like this:

"Starting in October 2017, Google Chrome—the browser used by almost half of all eBay buyers—will begin displaying the message “Not Secure” in the address bar when users visit standard HTTP pages or HTTPS pages that include non-secure HTTP content.

“You have listings that contain or link to HTTP content, and we encourage you to remove this content from your listings immediately.”

It goes on to say that I am one of those who needs to fix my listings.

But as far as I know, I have no external links. I host all of my pictures on eBay (as far as I know), and there are no other links. Are there?

I have a lot of questions about this mess, but I guess my biggest one is whether or not GarageSale will be coming up with a fix for this?

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If you have not seen the message in its entirety, here it is:

Starting in October 2017, Google Chrome—the browser used by almost half of all eBay buyers—will begin displaying the message “Not Secure” in the address bar when users visit standard HTTP pages or HTTPS pages that include non-secure HTTP content.

You have listings that contain or link to HTTP content, and we encourage you to remove this content from your listings immediately. If you’re not sure which of your listings contain HTTP content, you can use the i-ways tool to identify them. We have partnered with i-ways to implement an eBay sign-in that protects your full inventory from being available publicly.

What is eBay doing to help?
We believe that the “Not Secure” message may deter buyers from purchasing and impact your conversion rate. To prevent the “Not Secure” message from appearing, we’re changing the desktop buying experience starting this October. Listings that contain or link to HTTP content after that time will have one-click item descriptions—a snippet of the description will be visible, and buyers will have to click to see the full description. The mobile experience will remain unchanged.

If you prefer for the full item description to display in your listings, we recommend that you update your listings and remove HTTP content before October.

Updating listings with HTTP content
Sellers who have non-secure content in their listings should reference the HTTP page within Seller Center for detailed guidance on how to update their listings.

Additionally, eBay has been working with third-party providers to ensure they’re ready for this change. Many of them will provide bulk editing options to remove HTTP from your listings. See a list of providers here.

For more information about the specifics of this Google Chrome change, follow this link.

As always, thank you for selling on eBay.

The eBay Selling Team

Thank you Michelle for posting this. I had the same question and look forward to see how to handle this issue. :slight_smile: Dana

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You just need to update to GarageSale 7.0.8. The new GarageSale 7.0.8 only uses the secure HTTPS protocol. Please see our latest blog post here:

If updated to GarageSale 7.0.8 you can revise your listings to make sure that GarageSale only inserts HTTPS URLs, e.g. if you use one of the GarageSale listing design or use GarageSale’s free image service.

If you’ve inserted your own images via HTML code in the description you need to check the URLs by your own. If your server supports the HTTPS protocol you can simply change the “http” in your URL to “https”.

Regards, Kristian

Kristian,

I got 7.0.8 the day it came out. (I always stay on top of updates.) I also told you that the last time I posted a problem here.

I only use GS; never add anything like images outside of the program. And I host everything on eBay.

I use one of the Pro Designs.

So are you saying that I have to manually change over everywhere that GS has put an http?

Or am I misunderstanding?

I am flabbergasted that no one else had posted about it.

@Kristian? I’m not sure you read my answer to your questions, but either way, I don’t want this to go the way of too many of my GS problem posts.

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