This is a follow-up for closed thread “eBay is destroying itself” eBay is destroying itself .
Like many of of you, I’m more than fed up with eBay, which for small sellers (maybe also for large ones) has become very unfriendly. Crappy interface, poor support (no way to contact per email, pricey incompetent phone support, even not in your language), , and many more disappointments …
Like Michelle, I tested Bonanza.com and I listed a few items using their interface.
One can import items from eBay, Amazon, several other platforms and CSV as well.
I agree that the name is strange, but from what I’ve seen until now they are great.
For free, you can operate one or several booth, which are almost like webshops.
Something that eBay doesn’t allow unless paying for a shop.
The booth allows you to use a custom logo and custom banner.
Furthermore, Bonanza allows custom booth categories, which can be hierarchical.
I tested them. It is very easy to create categories and you can drag and drop them to create a hierarchical structure.
After a few hours for indexation, the items listed in your booth are also visible on the global marketplace.
Bonanza’s interface is pleasant (much more to eBay one to my opinion).
Several aspects are very similar to eBay. For instance, as far as I know they use the same categories.
The management of shipping costs is very similar to eBay’s one.
You can use shipping profile and have different shipping costs for different countries.
Some differences with eBay
On Bonanza, there are no listing fee and that’s great.
There is a minimal fee of 0.50 USD on each sold item.
They charge a 3.5% on sold items.
This rate also applies to the part of shipping costs that exceeds 10$. (eg. 3.5% of 2$ is shipping costs are 12$.
How prices are displayed
If you set your prices in USD, they will be listed in EUR if the user is visiting Bonanza from continental Europe. The exhange rate is transparently displayed at the bottom of the pages.
I observed that the Bonanza marketplace is pretty well translated in many languages.
At present time, I consider Bonanza’s email support being great : very responsive, friendly and competent.
Even when you haven’t sold a single item yet.
Although eBay is currently much well known, I strongly encourage sellers on this forum to give it a try.
If you have a simple booth, Bonanza will on several pages try to sell you supplemental paid services, like a webshop, advertising your items, but if they are not necessary, you can simply decline them. They do it in a friendly manner.
@fedege96 (and others): Bonanza currently doen’t give the same reach as eBay, but the more sellers, the more buyers it will attract. We need some competition and most Internet giants are currently very unfriendly for small sellers.
@GarageSales’s team: Although Bonanza is being better than eBay on editing in batch, I believe there is still place for tools like GarageSale. Bonanza has an API. I’m aware that developping for several platforms can be quite a challenge for a small team, but my conviction is that eBay is going wrong on many fronts. I hope you software can progressively get ready for Bonanza as I have been positively surprised by this alternative.