Error message - authentication token failed

[smd5107]

I have been getting the following error message: “Validation of the authentication token in API request failed.” The error code is 931. I am using a MacOS 10.12.06 and Garage Sale 6.9.7. I have refreshed my token through eBay several times, but that hasn’t helped. Any suggestions?

[kristian]

Refreshing the eBay access token in the GarageSale preferences > Accounts should do the trick.

You could give it in GarageSale 7 a try, too:
http://www.iwascoding.com/GarageSale/

Regards, Kristian

[smd5107]

@smd5107

I have been getting the following error message: “Validation of the authentication token in API request failed.” The error code is 931. I am using a MacOS 10.12.06 and Garage Sale 6.9.7. I have refreshed my token through eBay several times, but that hasn’t helped. Any suggestions?

I have refreshed the token three separate times (through Garage Sale preferences, Accounts and then eBay) and I am still getting this error message. Any other thoughts - other than paying to upgrade to GarageSale 7?

[kristian]

The idea is to try it in GarageSale 7. You can download and test it for free. If it doesn’t work there, there might be a problem with the eBay system or with your system or internet connection maybe.