never heard of such an issue. Are you sure that the listings did not ended? Did you loose all your favorites or just a few and do you see any similarity of those?
What did you set for the “Delete Expired Favorites” advanced preference?
will try to reproduce this here, but a bit clueless to be honest. The favorites are saved locally and remotely and are only deleted (automatically) if they expire. It is also strange that you do not have any expired listings if you use GarageBuy on a regular basis. So to be sure: you lost all favorites over night, regardless of their state.
You are right, Paul. Also the expired listings will disappear.
It happens usually over night (because i think the apps are not in use), but also during day time like now.
I only quitted GarageBuy on macOS and opened it again.
Thanks for the screencast. Maybe the deletion setting is not properly set? Can you select e.g. 1 month and try to reproduce this issue?
As we are currently refactoring many layers of the app for the recent eBay changes I would like to work on this issue afterwards. Maybe the refactoring somehow fixes the issue, too.
Of cause you may try to work on just one application at a time to find the app that causes this. But as the backend code is almost the same on both platforms I doubt that there is the one application that causes it (while syncing). But it may also be a (corrupted) DB issue or a filesystem error that causes the lost of data (which almost certain will be the case on only one device).
Especially the file SavedFavorites.data. But I doubt that it has something todo with this files as there is a count badge in the first few seconds, so GarageBuy knows that there is a favorite, but will delete it once the favorite gets updated.
I will create a ticket for this and will try to reproduce/fix it as soon as possible.
If you need anything from me or if you need this particularly file, let me know it. I will send it to you.
Thanks for your help, Paul
Btw, can you delete my post https://help.iwascoding.com/t/issues-with-garagebuy/7564/2 ? I tried it to flag it for deletion, but this wasn’t possible.
The most important issue is already addressed. For the other topics in this post, i don’t need any help
I looked into the SavedFavorites.data file. There is a lot of stuff inside.
I searched for an item number of a listing which disappeared in GarageBuy and i was able to found this item number.
No, sorry. As I said before we are currently working on a complete overhaul of the underlaying eBay connection of GarageBuy. But I added a ticket and will have a look as soon as possible.
we currently test a new version of GarageBuy with Apple’s TestFlight beta system. Are you interested in testing this version? I can try to reproduce and fix the issue (if it still happens). Should I use the email you are using here to send you an invitation?
I know that there are some traditional deployment system. I guess you are using them, too. If so, please deploy a test build with such a conventional deployment system.
sorry, we will no longer distribute GarageBuy outside the AppStore. Didn’t know TestFlight is only available since macOS 12. So maybe you can upgrade? Or you have to wait for the final release.
If you send me your Cloud ID I can try to reproduce this with your account. But with this ID I will be able to see all your searches and all your favorites. So this is kind of confidential. If you decide to give me the access, you can copy the Cloud ID from the advanced About GarageBuy panel. Just hold down the option/alt key and select GarageBuy → About GarageBuy in the main menu.
Do not post the Cloud ID here. Send me a direct message/email.