Feature Request: Order status of DELIVERED

I have smartfolders for Waiting for Feedback and Leave Feedback. I typically donā€™t give feedback until Iā€™ve given the customer sufficient time to leave feedback for me, and after a couple reminders to them.
So, I have this Smartfolder sitting there that says Waiting for Feedback. When I see that folder, my first question is Hmmmm, I wonder if what I shipped them actually got there. Thatā€™s where I thought it would be nice if there were something that indicated it was delivered. If there were, Iā€™d have a Smartfolder for Not Delivered. When it WAS delivered, eBayUS would updat, GS7 would sync and update, then it would drop out of Not Delivered and then drop into Waiting for Feedback. I would change my Waiting for Feedback criteria to Status:Complete, Shipped:Yes, Delivered:Yes, Feedback Received:No. That way, I know Iā€™m just waiting on them and not the delivery mechanism. Make sense?

I see now. It works only if you ship with tracked mail and, if dispatched abroad, that tracking is updated anyway. Registered mail here is not always marked as delivered although it has been, happens usually when dispatching overseas (to America). So this would make sense for those seller who always use couriers or tracked mail.

What Les has proposed here is exactly what I have been thinking about and come here to see if there is any info on it - an easy way to track shipped/delivered and feedback received

Adding tick boxes in the ā€˜Order Statusā€™ area of GS which also indicates ā€˜Deliveredā€™ and ā€˜Feedback Receivedā€™ which autofill and sync when this info is available would be great also!

I see how this feature would be very useful, but if the delivered status is only received from eBay for some shipping services, I can also see that as a source of confusion for customers, who are wondering why they shipment never get ā€˜deliveredā€™. :thinking:

Are there many shipping services that the status is not received for? The services that I use in the UK are all supported but I appreciate that it is not 100% complete and you need to consider the bigger picture also :slight_smile:

The ā€˜feedback receivedā€™ feature would be a very good addition as it would help determine who you need to follow up with via email to try and get them to provide feedback - if the order delivered was included somehow it would close the whole order process off and finalise it as a 100% complete order which would be nice.

Almost all, philm ā€¦ @ilja pointed out my doubtsā€¦

OMGā€¦ $3-00 shippingā€¦ Id kill for thatā€¦ the cheapes in Australia by the Ebay Satche 500grams is $7-75ā€¦ which has trackingā€¦

I constant;y use Ebay Australia satchels, as they also include trackingā€¦ but have noticed a few problems of items being shippe dto small country towns, who either forget to re-scan the satchel when it is delivered or dont have the equipmentā€¦ and the items remains in the ā€œTransitā€ status for agesā€¦ especialy when the person does not leave feedbackā€¦ (still Paypaly accpet that it was sent, andwont deduct the item from me)ā€¦ so there is lots of loopholes with the postal system still to be ā€œworked outā€ā€¦ Sandy

Sandy, I know. We take ALOT for granted here in the US. I try to remember that everyday.

cant wait for the day Australia becomes the 51st stateā€¦ (Australia is where you parked the Jeeps during the warā€¦ hahah)

the services and prices you get over there are legendaryā€¦ In Australia you almost have to double the price on anythingā€¦ no jokingā€¦ No other company in Australia had the purchasing powere to to to Australia post and make a deal fro a posting satchell at that price. (eg. a under 500 gram item posted in a normal satchel (saying the item is thicker that 15mm, will cost $7.50 postage alone, and the $1.50 for the bag, and then $3.95 to add trackingā€¦ that is why the ebay satchels in Australia are such a bargainā€¦ but they at present do do postage overseas to places aout side of Australia. (When I was in NY in 1999 i was using the famous M-Bag (Mail bag, bulk postage cost, and sending 15kgā€™s them back to Australia for the cost less tahan posting 3Kg internal in Australiaā€¦)
regards, Sandy

The same here (Italy). Ebay shipping program is useful only to dispatch parcels, not mails. And the troubles concerning the tracking come out with mail that many courier do not accept (or accept with absurd prices), so we have to dispatch with poste italiane which is a nightmare. 3$ is really nothing, a mail up to 20 grams (GRAMS) to the US costs 2,20ā‚¬, up to 50 grams 3,70ā‚¬ā€¦ and this is economy postage, not racked. Registered (and tracked) mail costs 7,80ā‚¬ until 20 GRAMS and 10,05ā‚¬ up to 50 grā€¦ and it is rarely marked as delivered when dispatched to USA, Germany, Austria, ā€¦
Yesterday evening I finished some fiscal calculation for past 6 months, I spent more than 2200ā‚¬ of shipping and only a very little part is for tracked mail, soā€¦ at least here, this feature of GS would be a painā€¦

Here in the USA we use USPS. They loose billions and BILLIONS a year and donā€™t have to make a profit so I can ship 4 ounces for $2.61 and up to 8 ounces for $2.77.

[quote=ā€œrlmartin, post:18, topic:3644ā€]
They loose billions and BILLIONS a year and donā€™t have to make a profit

Why?

The USPS has had problems since the Republicans passed a law that makes them pay for retirement benefits 75 years in advance, basically paying for benefits of employees that arenā€™t even born yet. This was done in an effort to break the back of the post office, allowing it to be taken over by UPS or FEDEX or some other private company, which would then result in super expensive postage, less deliveries and the selling off of all that juicy real estate that the Post Office owns - why have a post office in the middle of town when we can put it out on cheap land in the middle of nowhere? Who cares if itā€™s not convenient?

Your RepubliCONS at work!

They have been losing money for years before Obama signed that law. It is backed by the US government and lose tons of money by inefficient systems, high pay for employees, large retirement packages and the fact that they have to go to every address in the US 6 days a week weather there is a delivery or not.

Since we are talking about our USPS efficiencies, thought Iā€™d post a screenshot of a package in transit. It left StLouis twice. Maybe it forgot to get on the transit. :man_shrugging:. In Warrendale, PA, thereā€™s either something up with their system or it moved inside their site 4 times. Thereā€™s probably some improvement that could be worked on in a couple places. Anyway, you get an idea what our tracking looks like. This is a iPhone screenshot from the eBay US app. I live in Auburn. It should hit destination today. Overall, not ā€œrealā€ bad considering all the holiday stuff being shipped right now.

I had one stuck on a belt and it would scan every day for a week. Then it disappeared never to be seen again.

Nothing is worst than Italian post, trust me, I might tell you similar or worst situations for ages. At least your post service is cheap :grin:

They have been losing money for years before Obama signed that law.

IT WAS ACTUALLY BUSH in 2006.

It is backed by the US government

THE POST OFFICE IS SELF FUNDED BY POSTAGE AND SERVICES AND GETS NO TAXPAYER MONEYā€¦

and lose tons of money by inefficient systems, high pay for employees, large retirement packages

BUT MOSTLY BY HAVING TO PREFUND OVER 50 BILLION IN FUTURE RETIREMENT BENEFITS, WHICH PRECLUDES IT FROM MAKING INVESTMENTS IN ITSELF

and the fact that they have to go to every address in the US 6 days a week weather there is a delivery or not.

IF I DONā€™T HAVE ANY MAIL THEY USUALLY JUST PASS ME BY, AND A LOT OF VETERANS AND SENIORS DEPEND ON CHECKS AND WOULD RATHER NOT HAVE THEIR MAIl SERVICES CUT

and remember, kids, when you have no idea what youā€™re talking aboutā€¦
BLAME OBAMA!

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