FTP to Image Server Stopped Working

GarageSale
1

I’ve been using Garage Sale V6.9.5 since March with no problems. The last time I used it was Sunday - no problems then either.

Tonight I was creating some listings and I get:

Cannot change directory: remote chdir failed.

I checked my image server settings and I get the same error. Any help would be appreciated. Thank you.

2

Hi mook,

this is an issue with your server (or settings). You should check both and try to access your server with a FTP client like Transmit or Cyberduck.

Maybe your provider made some changes or maybe your server is full?

Regards, Kristian

3

Hi Kristian,

Was able to use FileZilla without issues this morning. Still getting same error with GS V6.9.5 this morning.

4

I’m totally down without getting this resolved. My image server is working just file with FileZilla. Any help anyone can direct me to would be totally appreciated.

5

Please send a screenshot of your FTP setting to our support e-mail address garagesale@iwascoding.com. If you can include your FTP password in that e-mail, that would be very helpful.

6

Thanks. Email with screenshots and pass sent.

7

In the meantime - would you recommend me switching over to ebay’s image server?

8

Yes, that’s better than not being able to post at all.

9

FYI - still down. Been down for 2 days now. Any other ideas?

10

Still having this issue.

11

Still down - it’s frustrating because I pay money to a image host site and I’ve been limited to uploading my images to ebay’s server for the last week. Is there a step by step way to scrub the installation while saving my templates?

12

The DEVs got me back up and running. But I have 1 more question. They had me download something where they could log my use to help them troubleshoot. Now every time I list it pops up this link:

http://fqtag.com/pixel?s=845695861C53360737728863

any ideas?

13

Hi mook,

please see Ilja’s post here:

It has nothing to do with GarageDoc if that is your concern.

Regards, Kristian

14

hello mook, i am having the same problem. any idea what they did to fix this issue? thanks

15

There a several problems discussed in this thread. What problem are you exactly facing?

16

Nevermind! I had an error in the URL.