GS Scout crashing in iOS

GarageSale
1

Just two weeks ago it was working fine for me on iOS but I guess the most recent update (April 11th) seems to have killed the app for me. It crashes direct after starting. I had one listing prepared in it with the previous version I guess and wanted to transfer it over to the Mac now. I tried deleting and re-installing the app but that didn’t help either. Any idea?

2

Hi,

can you tell me which iOS Version are you running on your device?

Thanks,
Paul

3

If you don’t mind, can you install TestFlight and tell me the account email address you used (in a private message)? Then I can invite you to a debug build…

4

Hallo Paul,

auf meinem iPhone läuft iOS 17.4.1.

Danke und viele Grüße,
Olaf

5

How can I send a private message to you? I may be blind but I can’t see where I can do that.

thanks,
Olaf

6

Just click on Paul’s avatar profile image and then on the blue “Message” button.

7

GS scout also crashes immediately in 16.5. Let me know if you need me to install TestFlight.

8

Thanks for your help. Actually there is already a release in the review process in the Apple App Store that fixes this issue.

Thanks,
Paul

9

Hi Paul,
great, now it works.
Just a question, is it possible to set somehow the import in order to save listings without any design applied or using a template already existing in GS?

10

Hi,

sorry, I do not understand the question. We do not have plans to add designs into GarageSale Scout if this answers your question?!

Thanks,
Paul

11

Hi Paul,
sorry, I meant something else. When I import a group of new listings from Scout to GS, they are imported using a generic design. Why doesn’t Scout import listings without a design?

12

Unselecting the “Design” checkbox in the GarageSale preferences > eBay > New Listings before using the “Import from GarageSale Scout” feature should do the trick.