GS8 Pro Syncing

[Victor_Matherly]

Is the syncing suppose to happen automatically once you enable it in the preferences or do you need to manually sync each time using the File Menu > Syncing > Sync Now?

I have 2 copies of GS8 running and setup to my Pro account, I worked on a few listings in one copy yesterday and left everything running overnight on both Macs. The changes were not transferred to the second copy until BOTH copies were manually synced this morning.

[ilja]

It’s supposed to happen automatically, without needing to invoke the manual command.

For investigation, your SynchLog file would be helpful. This post contains the information how to locate it on your Mac:

Constant Synchronization failed (but seems to be syncing.)

Please let us know which version of GarageSale 8 you have installed. (Just select ‘About GarageSale’ from the ‘GarageSale’ menu in GarageSale.) GarageSale creates logs of the synching activities and saves it in a “SynchLog.txt” file. Could you send us the “SynchLog.txt” file? These are the required steps: Open GarageSale 8. From GarageSale’s Help select “Open Library Folder” Locate the “SynchLog.txt” directory there and send it to us or post it here compressed as a zip file. Regards, Kristi…

[fedege96]

As already reported, the auto synch broke time ago, I would say at least 2 months ago. It does anymore synch on its own, you have to manually invoke it…

[Victor_Matherly]

Thanks ilja, I have attached the log, I am using GS8.0.4SynchLog.txt.zip (1.3 MB)

[ilja]

I could not find an error in that sync log file, but it looks like the synching timer that’s supposed to run every 5 minutes is not firing. On the other your Mac as well have been have been sleeping.

Maybe restarting GarageSale does fix the problem?

[Victor_Matherly]

I did a full restart on Both Macs. They did an initial sync when I re-opened GS8. I am not seeing any activity in the sync logs at five minute intervals though and my recent changes have not transferred to the second GS8 instance. I am monitoring the sync logs on Both Macs now.

Both Macs have the sleep function turned off so that I can access them out of the office remotely at night.

[fedege96]

@ilja

Maybe restarting GarageSale does fix the problem?

@ilja I have been saying that auto synch broke time ago. I followed synch beta one by one for a long time, I am 110% sure of that. Please consider it!!

GS does not automatically synch anymore

Hi, as I already reported, since at least some months, GS no longer synchs on its own. I have to manually invoke synching, nothing changes after hours and hours of use and synching enabled. After invoking it synchs, but there are so many changes that some issues happen (see other thread). Let me know…

Again issues with synching

Hi, there are still issues with synching. No warning until now. The first issue is that automatic synching does not work anymore. Am I wrong or should it synch on its own every 5 minutes? If so, it doesn’t. After hours of work nothing synched, I had to manually invoice “synch now” After invoking “synch now” on second Mac and then on first Mac, now I have 2 doubled identical listings in first Mac, but if I highlight them, GS only show one: [44] [53] What do you need to catch this?

[ilja]

@fedege96

I have been saying that auto synch broke time ago. I followed synch beta one by one for a long time, I am 110% sure of that. Please consider it!!

Looks you are right. Sorry for not hearing you in the first place…