Help with Ebay Listngs/images being rejected

GarageSale
1

Hi there

Can anyone help - I am having two problems using Garage Sale

1/ Every time I crop a photo - and my photos are now shot using 9MB setting on my camera as Ebay starting rejecting all smaller size photos - the image is rejected by Ebay as ‘no edge is less than 500 pixels’ - how can I use cropping without Ebay rejoicing every photo

2/ When I try to list clothes it rejects them saying I haven’t completed ‘specifics’ for ‘brand’ and ‘style’ - how do I do that on Garage Sale

Would really appreciate help as at the moment I now can no longer use Garage Sale which really annoys me as I was forced by Ebay to pay for it in the first place …

Jonny

2

Hi again

Forget Question 2 - I have figured out how to do specifics but I would really like some advice on cropping images

Thanks

Jonny

3

Hi milometer,

do you crop the images in GarageSale’s Image Editor? If so what size do they have after cropping them?

Also, what image server do you have selected in the GarageSale preferences>ImageServer?
Which version of GarageSale is this?

Regards, Kristian

4

Hi Kristian

Thanks for your reply.

Yes I do crop my photos in Garage Sale Image Editor. I don not know how to tell what size they are after cropping - can you tell me how I could find that out?

I have ‘Ebay’s Picture Service EPS’ selected in the GarageSale preferences>ImageServer?

Which version of GarageSale is this? It is 6.9

Hope this helps

Thanks

Jonny

5

Hi milometer,

You said that these are 9MB photos. So, after the cropping do they still look large?

It’s worth a try to activate “enable picture pack, if free” in the GarageSale preferences>Advanced.

Regards, Kristian

6

Hi

I do not know how to tell what size the images are - is there a way to tell?

I have checked in preferences - advanced and the “enable picture pack, if free” box is ticked

Does this help you?

Thanks

Jonny

7

Hi Jonny,

could you post the auction template in question or contact me directly through the GarageSale support?

Regards, Kristian