Starting a few days ago, many subcategories in GS are missing. My currently running eBay items in GS now display “Unknown” for category.
Alphabetically, all the sub-categories from “DVD” to “Real Estate” are now completely gone.
This is complicating my ability to list and/or revise items in their appropriate category. Or making it impossible to list if there is no available appropriate category.
If refreshing your access token from the Account preferences doesn’t work, have you tried choosing “Update Categories” from the Sprocket button in the Categories panel?
I find myself wondering that since this fix is pretty often the culprit, that it should become a button to press or an automatic requirement “every 30 days” to use GS?
I have the Unknown Category problem happen every month or so.
I can not remember the last time when I had to Refresh my eBay Access Token. But I just checked, the Account Preferences and “Token Download Date: Jul 9, 2020 at 10:46:07 AM”, so I guess I did 7 months ago…