I recently decided to offer free shipping on low price items to gain better rank in search results, but now i realize that this only resulted in the awkward situation that listings with quantity larger than 1 also stacked up the shipping cost now included in the BIN price.
Is there any elegant way of subtracting the shipping cost for the second item and above from the same listing without manual interaction with buyers?
There is a way to set up your Business Policies (on eBay, using the web interface) to discount multiple items, but I’ve had problems with this over the years. As far as I know right now, you can either discount each additional item by a fixed amount, or calculate the entire shipment based on the total weight entered for each item. Neither of which is really quite right.
yeah, that seems rather clunky, because different items would need to be discounted by different amounts. i guess i just can’t offer free shipping on multi-item listings then, bummer. if only negative amounts were allowed for shipping cost for additional items, that would instantly solve everything at the necessary level of granularity.
I mean, I suppose you could just refund the shipping after the buyers pay it. There are no hidden costs in that, and since eBay has borked the combined shipping so many ways over the years I realize I probably do refunds more often than actually seeing it work before they pay.
Plus by the time I’ve bought shipping, I actually know the real cost of shipping, which is itself a risk sometimes with the rate changes.
Sure, but in this case buyers aren’t going to be interested once they see the total cost double just for adding the second item.
The Business Policies have a setting to choose that is SUPPOSED to add up weights and give a combined price. IT DOESN"T and I have been on ebay about it for years. Ebay doesn’t add the 2 weight and give a price. They say 8 ounces and 8 ounces is 16 ounces but they don’t, they say 8 ounces is $6 and 8 ounces is $6 so a combined shipping is $12. A 16 ounce package is $8. So they fail every time. There is no solution. So I assume I am loosing sales unless the buyer knows to contact me to ask for a combined price.
you definitely are, and so am i.
at least ebay isn’t like Kleinanzeigen/Craigslist etc. where one is reminded every single day that 50% of all people’s IQ is below 100, and it shows.
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