Number of Views not updating....still (Live)

Yes, I know this is similar to an earlier post, but it seems Garage Sale hasn’t managed to fix it, and just hoping iwascoding might sort it out - unless anyone here can tell me how to get it working.

So if I look on the eBay UK site I can see my item has had over 100 views, on GS is shows as having 15 Watchers but zero Views.

Is there a trick to getting the GS counter to work correctly?

Thanks

Stephen.
15 watchers with 0 views

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I also see this problem on eBay USA.

Zero 0 Views on all items.

Many items with greater than zero 0 watchers. But 0 views.

Been happening for a few weeks now…

Neal

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Interesting, thanks for confirming it’s more widespread than just eBay UK, if they can’t sort it for the US, home of the Garage Sale, what hope for the rest of us!

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Now even the current high bid doesn’t show correctly - luckily that part is obviously wrong and shown correctly in the main “live” page. The GS one is currently about half the actual current bid.

It seems none of the data on the “Status” section can really be trusted currently.

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Hi,

maybe you have a general issue with the eBay connectivity? Did you try to refresh your account token?

Also, about the views, eBay did change this recently. The view count is reset (somehow) for fixed price listings, see

Regards,
Paul

There must be a bug in the eBay View API, as this used to work before eBay changed/reset the view count.

The view count shows up on the eBay website, but now the View Count is always zero, 0, in GarageSale.

I’m using eBay USA.

Neal

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Hiya! @paul @sdesaulles @Neal This stopped working as soon as eBay changed the way eBay counts views. - Updates to listing traffic data | UK Seller Centre

So i guess this has affected the API somehow.

All the best

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Probably due to eBay’s recent change to limit the number of Views to the past 30 days. I have this same issue.
Warren

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My GarageSale View Count is still always zero 0, but the actual view count DOES show up on my eBay USA website…

Neal

Same here. I hadn’t noticed that!

Old GS listings prior to 4/30 still are counting views in GS.

Watchers Count IS updating, but Views Count is NOT updating.

See photos.

Neal

![Screen Shot 2022-08-04 at 11.12.51 AM|1024x735, 100%](upload://u75urEZ8TsYBy7nd7xmzm6mrILl.


jpeg)

Seeing the same thing here. And I did refresh my eBay token with no change in behavior, so that’s not the solution.

seems like a pretty basic info to get from ebay. I wonder why it isn’t updating into GS?

It was working fine through the end of May. I was away the entire month of June and when I came home, it was broken.

I frankly ignore views and watchers.

With a few lines of code in app compiler like Xojo you could easily inflate the number of views of any items on eBay.

These days the watcher are used by cheapskates you want to want until repeatedly drop your price to nothing before they bite. Put an item on eBay for almost no cost and little shipping and you’ll have watchers hoping the price will drop further (not realizing that is the price dropped any further the selelr would be losing money).

eBay can easily inflate the number of views and watchers at their end to make you relisting the item and to lower your price so they make a sale now.

Very few views tells me that I need to change the title. I experiment with keywords on similar items and watch the views. A 0 on a couple and a 10 on one in a day tells me that the keyword combination is best on the 10. The watcher count tells me if the price is too high, too low, or just right. You are right though, it is all guesswork.

When conducting research into the current selling prices of items on eBay a recent batch of searches produced a high degree of no items found on eBay. Yet the same search on Google produced eBay related links.

This means eBay is hiding the results from appearing within their own search engine. The problem with these Google search results is that they are a mixture of current items, completed items and items no longer available on eBay. Customers are not going to go to Google and weed through the results - they expect to find what they want via eBay’s own search engine.

Under eBay’s user agreement eBay can completely hide your item from searches. Even though you waste your money and pay them to “promote” your item they can also hide your item. Of course if eBay hides your item they can also make more money over time via various fees.

Unfortunately eBay is no longer the market leader. Its not the late 1990s and early 2000s any longer. Its the lowball marketplace. If you sell vintage unique items you will find your items being purchased to be resold on other sites for more money. Such buyers use the Watch feature to con you into lowering your price even further to increase their profit margin. Some of these buyers don’t even bother to hide their intentions as you can easily find their off ebay resell sites via their name or other information.