Photos not uploading to eBay gallery if I revise pictures on auctions

GarageSale
5

Ok, thank you Robin.

I create all templates in GS. OS 10.10.3, GS 6.8.

Even if I verify a template, which I just did, then add a new picture, NONE of my pictures show up–all pictures are gone when the revision is completed. The only way for me to then revise an auction’s pictures is to go into eBay, which is time consuming.

This is a newer problem for me with GS, never happened before 6-8 months ago.

Kerry

6

Hi Kerry,

please update to GarageSale 6.9.5.
Version 6.8 is too old for OS X 10.10.

Please download GarageSale 6.9.5 from the GarageSale website:
http://www.iwascoding.com/GarageSale/

Regards, Kristian

7

Thank you, Kristian. I just downloaded that version. BUT,

each time I looked at updating GS before it said that I was using the most recent version. How come?

Kerry

8

Hi Kristian,

For the most part updating it helped, but it still does happen that that my pictures are not uploading and I have to go into eBay and upload them there. Again, this only happens when I am revising an item, even if I am not touching the pictures.

Please can you help?

Thank you,

Kerry

9

HELP please Kristian,

Please read my thread. This problem is continuing.

Kerry

10

I think your best solution is, after you have revised your template and are ready to resubmit it to eBay, delete all of the images across the top of the template and add them all back. I know this is a bother, but I am confident that if you do this, all of your pictures will show up on eBay. When you do this, my theory is that you are re-establishing the connections to the pictures. A little more work, an additional step, but no longer any frustration.

Brian.

11

Where are you uploading your images to? eBay’s picture service or your own servers? We will try to replicate your problem here this week.

Unfortunately eBay test system for developer (aka "sandbox) doesn’t support gallery images very well, which makes problems like this hard to diagnose.

12

I am also having the same problem. I tried to revise an item in GarageSale and Ebay sent a message stating that I had lost the GALLERY PHOTOS. I have also tried to delete them in the GarageSale template and drag in a new batch but it does not work. All the photos for that auction has been affected now and I can’t revise in Ebay or GarageSale. Ant suggestions would be helpful. I just purchased GarageSale last week so I REALLY want it to work out.

13

What have you selected in GarageSale’s Preferences > Image Server as image upload location?

14

I know this is an old thread but I appear to have the same problem after just revising two auctions. The images are hosted on GarageSale’s server and they appear in the main template on eBay but not in the top of the page with all the eBay information.

I am using GS 6.9.7 and I did verify the template before uploading again. The only changes I made were to slightly lower the prices and remove the options to auto accept or reject best offers. The pictures were already online and all working perfectly when uploaded originally so it seems strange they are now missing. Any ideas?

15

This is annoying I’ve tried adding the images again but nothing has changed and now eBay is sending emails saying that buyers cannot see images.

EDIT: Now it won’t even let me revise the auctions. Garage Sale is seriously playing up today.

2ND Edit: I managed to update the images so they show properly now but only by revising the auctions directly inside eBay. I had to delete the images and upload them again using the eBay uploader.

16

Thanks, we’ll into this again. We contacted eBay API support a while back, but unfortunately that didn’t help.

17

I would have tried hosting the images myself but my server does not allow uploads using Garage Sale FTP for some reason. It shows the test image but will not allow others.

It might be useful if it was possible to upload images to our own server with an FTP client like Yummy and simply add direct links to the images inside Garage Sale. If there are problems with the API though none of this may be that helpful.

18

You can add URL images. Switch to the edit modus and select “Add URL Image…” in the menu that pops up when you click on the ±button below the images.

19

That’s good to know! Thank you :grin:

I’ll try uploading in future using my own FTP client and see if that is more reliable.

20

You can also send me your FTP credentials (in a private message) and I will try to fix the issue with your FTP server. There are plenty of different FTP servers out there, but GarageSale should support a bunch of them.

Thanks,
Paul

21

I have sent you another two private messages with further information and videos showing the problem.

Thanks

Ashley

22

I tried to send you another private message with an update regarding the FTP but it’s not possible. New users are limited to three replies and there doesn’t seem to be a way of creating a new message. The Rapidweaver forums use the same forum system and it’s no problem sending messages on that forum.

23

Same problem here… GarageSale 6.9.7, MacOS 10.11.5. I think I can no longer even revise in e-bay because someone already bid on the item (they missed the first time 'round so they were waiting to pounce)…

Any fix for this ?

24

Once you have bids on an auction style listing, eBay locks down most of the revise options. But you should be able to append a separate text block to below description on eBay.