I got the same message from eBay the other day for all 176 new listings I made with the GarageSale, Universal Pro Design. Here is one of the listing ids they gave me: 221955119460
Looks like whatever the content is the basic listing will still be displayed but hopefully it doesnât take away from the program as all of us have put a lot of time into using GarageSale to make great listing. Please keep us posted on what you find out.
In my case, even though I no longer subscribed to InkFrog and wasnât creating any listings through them, somehow that gallery showcase script was being added to most - but not all - listings I made via GarageSale. Weird.
Hello,
I am having the same issue of @heater . Today I received an email from ebay that said to remove the active content from 260 listing on ebay.com. There were some listings given as example⌠this is one http://www.ebay.it/itm/SVIZZERA-Sempione-Simplonpass-Domodossola-Briga-Antica-foto-lastra-vetro-CBDD125-/282380998465 . I used a tool and find out that in the bottom there is a sort of scrolling advertising bar which uses javascript. To be honest I really donât understand where it is from. Besides, not all listings have active content, only some. In the past I tried inkfrog and auctiva too, but I should not be still registered and I donât use those sites to list. The listing above is quite recent, surely earlier than many other that are âcloserâ to the past use of inkfrog/auctive (and these older listings now donât have active content!!). Could anyone help me, please? Where is this damned bar from???
@fedege96: I used to use inkFrog, too, and it was inkFrog that was adding that javascript.
You may want to contact inkFrog support like I did. They will help remove the active content and disable the account from making changes to future listings.
I also went into account preferences within eBay and revoked inkFrogâs access under âthird party authorizationsâ.
Hi - I just received a message from eBay saying all my listings also contained active content. I canât see how or where?! There are links to my other items and a mailto command for my email, some of my listings also have a link to an image held on my server. Other than that itâs the standard GarageSale Pro Design template.
Hereâs one of my listings - can you see what might be causing the problem?
I checked the source code of your listing. I didnât find any Javascript or Flash or other âactive contentâ in your listing.
However, as you already stated out, youâre using a "href=âmailtoâ attribute which is not allowed due to eBay rules: http://pages.ebay.com/help/policies/listing-links.html
Not sure if thatâs why you get that message from eBay though.
Thereâs a FAQ entry on our support website regarding eBayâs âactive contentâ changes here:
GarageSaleâs listing designs never made use of âactive contentâ. However, if youâve added videos to your listings (e.g. from YouTube or Vimeo) they might no longer work then. Unfortunately, itâs still unclear how eBay will handle these videos: âweâre working with popular sites to provide a solution in early 2017â.
Also, it might happen that links do no longer work under certain circumstances but in general links are still allowed as long as they conform to eBayâs link policy.
You also might want to check if youâve added custom code to your listings containing Flash or Javascript, e.g. cross promotion galleries. Contact the creators if youâre unsure.
Thanks for checking the listing. So no active content but Iâm still being told my listings contain active content. It could be the mailto code as you say - so I will remove that and see if that helps. Seems a bit daft not allowing an email link given that business accounts have all their contact details displayed in their listings, including email addresses?!
@machineage mailto is not a problem (or better, it should be for irrational ebay rules but not concerning the active content), I use it too and it does not give me troubles. I checked your listing here: http://www.i-ways.net/mobile-friendly/it/result/222455961183/EBAY-GB and it says your listing is perfect at all. So maybe the message you received from ebay was about only some items and not allâŚ
Hello @heather , thanks for your advice. I remove immediately the permission, but what I still donât understand is if that advertising in the bottom of the listing is from inkfrog, auctiva or any other sites⌠maybe @kristian could help me??
Thanks for the link to the tool for checking active content. I just ran all of my current listings through the tool and they all checked out fine with no active content or other issues. So I have no idea what eBayâs problem with my listings is⌠I will message them directly to ask.
I eventually got through to eBay in Ireland. They checked my listings - confirmed they were all free of active content - then told me to âignore the emailâ. OK - Sorted!
My product sales are reliant on Youtube videos, or at least video demos! eBay has made the announcement that videos can be used with the HTML5 video code, is garage sale using this code?
A new listing I created was still rejectedâŚ
not so far. For now you could continue using the standard âEdit videosâ function.
If you already want to use the HTML5 video tags you need to upload your video to your server and embded it into your item description using this sample code (provided by eBay):
<video width="320" height="240">
<source src="movie.mp4" type="video/mp4">
<p>Here is a video of the product</p>
</video>