Problems found: Missing PayPal address

1

Once again, every one of my listings has a red exclamation mark graphic next to the PayPal fields.

And once again, I have to try to remember what to do when this happens.

The error message says the PayPal address is missing. But it isn’t. I went to GS → Preferences and could see it. But I removed it and put it back in just for good measure. Nothing.

I hit the “eBay Access Token” as well as the “Account Details: Update Account Details” in Preferences.

Then I went to click on the sprocket and can’t find it.

Please tell me where the sprocket is and what else I need to do to hundreds of my listings.

2

I wonder what sprocket you’re referring to?

At first, please give this a try: Click on the PayPal field in the GarageSale preferences > Accounts, press Command-A followed by the Delete key and re-enter the data.

What you also should check is if you have selected a payment profile in the payment options. If you have, it might be that the profile uses out-dated PayPal settings.

You’re using GarageSale 7.0.9?

Regards, Kristian

3

Hello,
i have the same problem
I tried to reenter the paypal address in the account preferences but without success.
I do not have any payment or other profiles.
If I remove the payment option with paypal I can not put ads online, the buttons can not be selected.
Thank you for your help
Im using garage sale 7.0.9 version
Cyril

4

Hi,

which system version do you use?

Thanks,
Paul

5

hELLO
i use garage sale 7.0.9 version
mac book pro sierra version 10.13
THANK YOU

6

Hi, ALL IS OK NOW
I DO THIS:
I am sorry you still have trouble.
Can you please give this another try?:

  1. Open the GarageSale preferences > Accounts.
  2. Remove your eBay account by hitting the minus button at the bottom.
  3. Restart GarageSale 7.
  4. Re-add your eBay account in the GarageSale preferences > Accounts.

If this still won’t help can you please check your account settings on the “My eBay” website and make sure that your PayPal account is connected with your eBay account there?

7

Glad to hear that did the trick.

8

macOS High Sierra
Version 10.13

9

Thank you. This did he trick.

But I still don’t know where the sprocket – or THING THAT LOOKS LIKE A GEAR – is.

10

What exactly are you trying to do? Updating the category data manually?

Regards, Kristian

11

Hi
I am having the same issue … but the solution here has not helped.

This started today so now I cannot list any items. The only thing different is that I upgraded to 7.0.9 on Mac High Sierra 10.13 …

I have checked PayPal and Ebay credentials all OK.

12

So, removing and re-adding the eBay token in the GarageSale preferences > Accounts did not solve the issue for you, did I get this correctly?

Regards, Kristian

13

Hi Kristian
I tried everything I could think of including re-adding Ebay token but in the end what worked was I added my Ebay account again in the settings (so had two accounts listed, one as default) then deleted the default account. This seemed to force a re-sync and it worked.