I have a couple of questions based on eBay’s silliness.
eBay just automatically refunded a buyer full price for a dress because the buyer said the waist was too small for her.
Both the size and the measurements were quite clearly stated in the description.
Apparently something in my Return Profile says I asked eBay to automatically refund any idiot who decides they no longer want/like the item.
My profile says: “Returns Accepted, Buyer Pays, 30 Days, Money Back.”
How do I find where I asked eBay to ignore me in the return process and reverse that?
I would like to state as my return policy that if the reason is inaccurate description, damaged in shipping, or anything else that is under my control, I will refund 100%.
But if it’s buyer’s remorse or anything else that is not under my control, there will be a 10-25% fee. Is that no longer possible?
I would add another question about why they keep messing up what used to be an easy, fun, and profitable experience, but I doubt that anyone knows.