I have noticed that my listing templates are not going to sold now even though they have sold in ebay. I have refreshed the access token also updated listings from the menu, on live view they show the sold and paid page, but the icon still shows as blue and doesn’t go to green.
I don’t think it’s pulling the info from ebay to make them go to sold.
It’s letting me list items and showing a fee before listing and they are going onto ebay.
Also looking at 5 recent items that have sold, they’re appearing on the orders tab in garage sale but the template still isn’t updated and shows active even though they have sold.
On one listing thats not updated it says last update 19/11/2020 10.47pm so guess update hasn’t worked since then. Same for messages also i guess.
EDIT When i select a listing individually and the click the arrow circle to update that single listing it does it but it doesn’t do it when clicking update all which i need
Let’s hope this time someone will look into this issue:
P.S. Do you see these listings as still active if you check in your “my ebay” panel in eBay site? This bug started about 3-4 weeks ago, until today every sold item is in this situation. I created a specific smart group. Check: 190 listings are showed as still active (light green) while they are sold and no more available:
Uhm maybe our issue is not exactly the same, maybe it is somehow related, but if I select a listing and press the update arrow circle button it does NOT fix. @ilja I will send you shortly a link privately