Hi, I downloaded v8.0.11 and am getting the error “Trial Version Expired. You have used GarageSale without a license for 30 days. Please buy a license to keep using GarageSale”. As a result of this error, I’m unable to load new listings to Ebay. I obviously do not have a trial version as I’ve been paying monthly for a Pro Account. I tried to log in to the “Enter Pro Account” button and when I enter my userid and password, it say “Log In Failed”. I’m using the correct password but I went in anyway to the “forgot password” link and the link is frozen!
Can you try logging into your GS Pro account using the latest beta version. If I recall correctly, it addresses some quirks in the Pro preferences panel. You can grab it from this post:
Hi Ilja, I downloaded Beta 7 as suggested and it worked, sort of! The issue now is that when preparing a listing, it’s requiring me to use a “profile” for each of Payment, Shipping and Returns. I’ve never used Profiles before. Do you know how I can get around having to use these Profiles?
Hi again, as a followup to my email below, I now tried to upload an item to Ebay and although it uploaded okay, a pop up appeared that stated “Demo Version, You are using a demo version of GarageSale. This version will upload up to three auctions to eBay”. Huh? I’m a Pro member and using version 8.1b7, which is the version you sent me!
So, where do we go from here? Sorry, but I really need to get all this stuff resolved.
if you go to the preferences before you try to start a listing, can you log in to your pro account there? Can you post a screenshot from the error you get there?
If this fails too, can you please contact our support directly with your pro account details? Then we can have a look…
Same here, 8.0.11 wanted my pro data, but as i could not remember the password, i clicked on " forgot password" - which simply resulted in… nothing. Then I went back to 8.0.7b as suggested, could reset the password, insert that in 8.0.7b, reinstalled 8.0.11. That seems to work so far. Should be fixed in 8.1.