I’ve tried to deal with this issue via support but I feel that is no longer viable.
Full support transcript here:
I downloaded GarageSale 7.0.9 but it will not allow me to upgrade.
It says “No older licenses found” even though I have GarageSale Classic on the same computer. I was unable to find any license key information or an email connected to your database.
I did however find this receipt email from iTunes. I can also show my ebay listings for proof.
Let me know how I can receive the $20 discount if I were to purchase through the app itself and enter my credit card information.
-attached file of receipt-
please try to download GarageSale7 from our website and leave your GarageSale6 version from the AppStore installed on your mac:
From within GarageSale7 you now will be able to purchase the update for 19,99. Even as a buyer from the GarageSale version from the MAS, GarageSale 7 should offer you the upgrade option. (Select “Buy License…” from the “GarageSale” menu in GarageSale 7.)
It did not work. Where else would I have been able to download GarageSale7 other than from the site itself?
sorry, you can download GarageSale 7 from our website only:
Yes I know that. That is where I downloaded the app from… The upgrade option is still not there
yes, this probably is because you don’t have a running GarageSale 6 version on your computer.
Since you purchased your license for GarageSale 6 from the Apple AppStore, you need to get your GarageSale 6 version back from them. After you have a running GarageSale 6 version on your computer, you will be able to update to GarageSale 7 as described below.
I do. I just listed some ebay items up with my GarageSale 6 (classic). I also mentioned that I can take a screenshot of my computer to show that I have both versions of GarageSale installed.
Let me know how I can get the $20 discount without all this back and forth
-attached screenshot of both garagesale versions on my desktop-
did you try to purchase the update from within GarageSale7? Even as a buyer from the GarageSale version from the MAS, GarageSale 7 should offer you the upgrade option. (Select “Buy License…” from the “GarageSale” menu in GarageSale 7.)
Hi GarageSale Support,
Yes I have tried and the option is not there