Mainly for @fedege96.
As you know, if the ‘Out of Stock’ preference has been switched on automatically by Ebay, an item that ends during this period is incorrectly labelled as ‘An Active listing with bids or sales’, as below.
Hi David,
thanks for updating. I had in mind to open such a thread because I was doing some experiments last days and I discovered that due to eBay “out of stock” bug, GS does not recognize the listing as sold (somehow it is like a multiple-quantity listing with 1 unit sold). So if you have auto-end-and-restart features enabled, GS risks to relist those listings. This is a big problem, @ilja what do you think about this?
Icon means automatic-end feature is enabled. So look out!
I hav all my auto restarts tuned OFF at the moment but I do have auto cancellation ON
I will just run with this for a month or so and see how it behaves. If all is good I will probably turn auto restart on SLOWLY. Ilja has made some changes to this in one of the recent versions but I am still taking a cautious approach.
Moreover, if the item is sold as soon as before the end date (often users filter listings by ending time), GS closes and relists the sold item because we don’t have enough time to manually end the eBay listing (maybe during night).
One solution might be preventing GS from auto ending listings which are “active with sales or offers”. This would be very important to implement, let’s do an example.
I have 5 copies of a book
3 copies sell within the end date of the GTC listings
GS anyway ends the listing (if auto restarts is enabled) and restart
This is not good because an active listings with active sales stays higher in ebay search engine. Moreover, if GS ends listings “active with sales or offers”, we loose the purchase history!
What do you think @ilja about adding a sort of option like “do not automatically end listings with offers or sales” ?
Maybe is this somehow the reason of the out of stock eBay bug?? Why does GS consider those listings as “quantity stock = 3” if the quantity box is unchecked?
You wont lose the purchase history. It is saved in the “cart” side of GS. I duplicated all 7,000 listings and deleted the sold listings to clean up my files and the customer and sales information is still in GS.