Error during relisting

Think an error message is a problem? GS was duplicating every relist 2 times for me. GS said an update would fix. Now it does not restart them at all, even with the check box marked.

With me relisting works fine, I just noticed the same problem of @etb222 , but only for a few items between about 1000…

Hi,

did this happen with the beta version that @ilja posted a few days ago? Can you reproduce it with this version? You Never answered whether any version did fix this for you…

We have add some more checks in this beta for this. We could never reproduce this here, so could you please test and tell us whether it fixes your issues?

Thanks,
Paul

version 7.0.4(799). http://downloads.iwascoding.com/downloads/GarageSale_7_2016-10-12_2.zip completely shut down relisting. I have not tried 7.0.5. Every 5 days I have relists come up so I won’t know for 4 days.

Hi,

you have to tell us things like that (“completely shut down relisting”). How should we know that something is not working if nobody tells us so?

If you still use an old version where this happens, it may happen again. Please try 7.0.5 and tell me whether it fixes the bug.

By the way: why did the version above completely shut down your relisting? Did you mean autorelisting? Are you sure that the running listings still have the flag set?

Thanks,
Paul

The auto restart feature to be exact. I saw this blog and added my experience. GS knows of the problem and was working on it and gave me a new version which did not restart the marked listings… I have downloaded the latest 7.0.5 beta version, will not know for 4 days if the problem is fixed.

7.0.5 Beta did Not restart the listing marked for restart. After manual restart the original item was not moved to the deleted items even though it was marked to do so.

Hi,

are you sure that the autorestart flag was set on the item (and not on one of the already ended listings?

How long did you set the “Update Orders and Listings” setting in the orders preferences? And how long did you wait for the restart after the original item ended?

Thanks,
Paul

ended 7:58 am. I restarted at 2:08 pm, so 6 hours ±. One Picture shows the X in the box before ending and not checked after ending.

Set to update every 5 minutes.

I have just noticed this problem too for dozens of listings.

In general, this error means you have received an error during the autorelist/-restart. Were these listings restarted or not? Did you relist them manually?

They weren’t restarted. I have just noticed them and am relisting them manually.

So that is the reason for the error. You can use the tooltip to see the error that occurred when it should be relisted (so GS could not relist the item cause of this eBay error).

Maybe we should hide error once the item was manually relisted?!

Thanks,
Paul

Hello @paul,
in my opinion you should highlight those listings that were not relisted, if possibile. I mean, hidden or not after manually relisting is not a big change, but I would like to catch those expired listings without looking every time into thousands of listings. Do you think is it possible in some way?

Yes, this is a good idea

none of the 90 listings I have marked for restarting did so with this version. 7.0.5

Hi,

do you have the error icons with errors underneath the auto restart settings?

Thanks,
Paul

There are no error icons that show up.

It seems to be the best, if you contact our support directly. Seems that GarageSale is not even trying to restart your listing. Maybe there are issues with the bound inventory item/quantity or other thins I can think of.

Thanks,
Paul

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