Beta 24 should bring some speed improvements. Please use that version for testing.
Thanks. I will try it tomorrow. I think it usually gets stuck when I go to another program (like Safari) and then come back. If I stay in Garage Sale, it’s pretty smooth.
Actually, OK I updated. How do I create an event now? Do I need to highlight each item, or can I just highlight the folder. I have tried the folder, but then there’s only 1 item showing in the scheduler. Then I tried highlighting each item, and the spinning beach ball is FOREVER. (not really, but a long time)
Then, after highlighting each item, the scheduler still did not have them all. I think it did not accept the items I am trying to re-list.
There a several ways:
-
If you have a folder containing listings, right click it in the outline view and choose “New Event from selected listings”
-
If you want to schedule specific from a folder, you can select them in the middle section of the main window, click the ‘+’ button in the toolbar and choose “New Scheduler event”.
Can you give instructions (a screenshot or screencast perhaps), how you tried to highlight each item. I’d like to get to the source of the spinning beach ball.
When I highlighted each item, I clicked the first one and the SHIFT-clicked the last one to highlight them all.
Just now I did the “new event from selected listings”. There are about 500. Spinning ball… It’s been a couple minutes and I still can’t even get back to Garage Sale.
A couple more minutes and I got back in. And the event will not accept the 50 or so re-listings of unsold auction items that were in the 500. So my event has around 450.
And, in the scheduler, between the Enable Event and “This event must be enabled” is something spinning for 2 minutes or more now. I can’t enable the event (or do anything). So far, it’s about 7 minutes from the time I did the “new event from selected listings”
I see. Is this with beta 24 or some other version?
24 – the newest. I’m kinda freaking out right now. It stopped spinning. When I went to change the time of the event (so it would be in the future), it started spinning again and again I can’t do anything. I’m sorry if it seems like I’m over-reacting, but this program is how I feed my family! I need to upload the auction today. What do I do?
OK, after 20 minutes of spinning, it started uploading. Unfortunately it dumped the first 20 all at once so it could catch up. But at least it’s going now.
We removed a few bottlenecks in the architecture. Beta 25 should be a lot faster in creating new scheduler events.
Great! What about the re-listing thing…? I put the unsold items in alongside the new ones I created, but the scheduler won’t list them. It skips over them.
OK, so today I’m trying to upload the 2nd half of my 1000 items, so another 500. Using beta 25. Initially, there is no beach ball and the scheduler comes up quickly. However, inside the scheduler, next to the “Enable Event” box, it spun for about 6 minutes and slowly items in the lower corner turned yellow.
Then it showed something different, a red error message. But I cannot see what it refers to.
And it won’t let me go further to upload the auction. So it won’t tell me what’s wrong and thus I cannot fix it, and I can’t upload…?
OK, update. I figured out how to see which item is a problem. First, there was an item with no picture. No problem – fixed. Then there are 2 items and I can’t see what the problem is. Is there any place where I can read the whole error message? By the way, the older version of the scheduler was a lot easier to read as far as errors. I didn’t have to scroll through a giant list in a tiny box.
follow up. the scheduler has an event with around 450 items. first it found an item with no picture, which was a legitimate problem. there were 2 other items with a red triangle. i couldn’t see anything wrong, so i deleted the event and added it again. those 2 passed just fine, but it found some other mystery problem with another item which had passed inspection before. when i deleted the mystery problem item, it started checking all of them again! it continues to find problems with items which were ok before. i cannot upload the auction.
In the bottom left table view containing the listings, you can hover the cursor over the error or warning icon to see what the error message is.
I replied on the website. The scheduler does not bottleneck anymore, which is good. However, it finds errors that do not exist and won’t let me upload. I can delete the event and create it again, and there are no errors with the items which previously showed “errors”, but there are new mystery errors with other items. I’ve also tried just deleting the “error” items, but then it spins again, checks everything again, and finds other error items. I can’t upload the 2nd half of my auction!!!
It said “remove secondary category” from the latest error item – but there was no secondary category. All of the items come from the same master. So I clicked “remove”, and now it’s checking everything again…?
follow up: after I clicked “remove secondary category” and it checked everything again, it passed. so i went to check the “enable event” box, and the spinning beach ball started. it’s been spinning for 7 minutes.
Thanks. We look into improving the scheduler.
it finally started after spinning for 20 minutes, and again dumped 20 items all at once instead of 1 minuted apart, because it went 20 minutes past the scheduled time.
the good news is that it hasn’t gotten hung up and stopped uploading in the middle, neither yesterday nor today, once i got it going.
the way i see it, there are these issues with the scheduler:
- the beach ball when trying to enable
- error checking accuracy and ease of visibility (not having to scroll 500 items in that little box)
- it won’t accept a listing from an unsold item
- the big window in the scheduler with the grid showing 3 items (in the pics i uploaded before) – this is wasted space. you can’t see the full spectrum of time it will take for the upload unless you scroll all the way down. either it has to be like the old version (big), or something completely different, or not at all
- launching: this also doesn’t seem to be accurate or useful. for instance, in the pic above, it says Launching 23 Listings – where is that number from? Currently while it is uploading, mine says Launching 43 items…? Makes no sense. It uploads 1 per minute, in this auction, until all 448 are listed.
- last – while it is uploading, I am working on preparing the next one. I get a little beach ball, not a horrible amount, while trying to work on the next one. if it ran smooth, that would be great.
Thanks for the feedback. We’ll look into all these issues. I added a few questions/comments below:
The “calendar view” at the top grows when you resize the scheduler window. I can fit 15 listings in there on my 15" screen.
How about moving the error message from the local checking into the calendar view? [quote=“fonky1, post:63, topic:1221”]
launching: this also doesn’t seem to be accurate or useful. for instance, in the pic above, it says Launching 23 Listings – where is that number from?
[/quote]
My guess is that this is the number of listings that have reached their due date (event start data + interval time have been reached) and are right now in the queue to be uploaded. Maybe @paul can clarify.
Thanks. Regarding #1, even 15 isn’t so helpful. In GS 6, I could see a whole lot, which made the visual much more useful. In an auction with 500, 800, 1200 items, 15 at a time doesn’t really do much. I don’t know what I would use it for. It’s not hurting anything, but I have no idea how it is supposed to be helpful…? Regarding #2, I don’t understand. All I see is the red triangle when I scroll thru the little box in the lower right corner. Where else or how else should I be looking?
by the way, something that was really helpful in the last version was the little number of listing waiting to be listed on the GS icon in the dock.
I agree with Fonky1.
The error he is referring too, I found it several times, too.
It’s an “internal application error, blah blah”.
Based on my observation it looks like a internal error within garage sale.
The auction I had the issue with were previously listed and had not issues.
I still think the solution should be give us the option of by-passing validation.
Ebay error handling is pretty good, eBay will slap us really well when try to do anything out of the norm.
I’ll have more to say on this when I have more time to test the application.