Can you please explain what is not working properly? I can see that the gallery image is missing, but the revision log says you removed during a revise on April, 16th.
Here is the listink K01
K01 CAPPUCCIO IN NEOPRENE 8 MM SPYDER HOOD K01 16.37.49.gslisting.zip (13.6 KB)
Untitled 16.37.56.gsinventory.zip (956.4 KB)
Yes the problem is the missing image on the gallery but as you will se from the listing i’m going to attach you can see that Gallery image is present GS and when I try to relist the image the change does not take effect.GRID IT LARGE ORGANIZER COCOON ORGANIZZATORE DA VIAGGIO TAGLIA LARGE NERO.gslisting.zip (286.0 KB)
eBay is showing me a 0,30€ insertion for this listing. Is it possible, that you perhaps revised the running eBay listing while having the image server setting set to use eBay image’s server? The revision history on eBay looks like this.
to avoid to pay for image fees of course I had to modify the listings.
I should cancel all the images and reupload some of them in the inventory.
Anyway please see image attached. As you could see fee field in the live inspector say I’m still pay 1,57 Euro
Can you explain this a little more? Why do you need to modify the listings to save fees? The idea is the GarageSale uploads your images to our servers, so you don’t have to pay image fees to eBay. I don’t see why you would need to modify your listing.
It’s easy to explain.
GTC is not doing what it has to do that’s why I had to find a way to avoid image fees.
The only solution to me it was to try to cancel some images.
Ilja I paid for a service It has never been working. I hope GTC service will work fine soon and I’m sure you are going to extend my expiration time cos since I paid for GTC service I could not use it.
Also I had to spent many times to correct the error on my listing cos GTC fail also with single image gallery.
I look forward to hearing from you.
Kind regards.
Are you saying that eBay is charing you those €1.54 shown on the screenshot immediately after you have listed your listing, even though you are using our GTC hosting for images?
Yes I set GTC option. Ebay Charged 1,57 Euro after listing.
You say that eBay is showing you a 0,30€ insertion for this listing even after my changes. How is it possible?!? I modified the images on the listing (K01) and the ispector is still showing image fees of 1,57 Euro.
GTC is not working even if I upload 1 single image… Why it does not show gallery image but only the one in the description?
I’m still wait for a quick solution.
If not possible please refund me for GTC services or please confirm if you are going to extend GTC expiration date
I will wait for your reply.
Regards.
I’M STILL WAITING FOR A REPLY from Garagesales Support…Maybe my questions are not clear to you??? Please advice!
More the a month as passed by…
I’m really not happy about how GS support is handeling this issue.
You never reply to my question…is that possible?!
Could you please tell me what are you going to do if the problem is not solved???
Hi,
sorry that we did not directly answer to your issue. But we have fixed the issue in Beta 32. You can see it in the first line of “Whats new”:
So if you have set up your paid GTC image service in the preferences, you should revise the listings in questions and they get uploaded to the correct location where they get not deleted before the listings ends.
Thanks,
Paul
Hi Paul,
I set preferences like before. Please see image attached:
I have been tring to revise the listings but still having the same problem.
For example:
- Gallery image is not displayed
http://www.ebay.it/itm/GRID-IT-LARGE-ORGANIZER-COCOON-ORGANIZZATORE-DA-VIAGGIO-TAGLIA-LARGE-NERO-/141941981979 - Still paying image fees
EROGATORE SUB SECONDO STADIO FX1 SCUBATEC VITON REGULATOR SECONDE STAGE FX1.gslisting.zip (11.1 KB)
Can you tell what’s wrong with my listing?
Was the gallery image from the start, or did it vanish at some point? If so, did you know when it disappeared?
Of course you are paying image fees, if you are uploading your images to EPS. Unless you upload your image to our servers or your own server, eBay will charge you. Stop uploading images to eBay’s picture service, and you won’t get charged.
- Gallery image is not displayed
Was the gallery image from the start, or did it vanish at some point? If so, did you know when it disappeared?
Not sure but I guess it vanished at some point. I notice this and I modified images on 14 April choosing another image as gallery image. Image was correctly displayed and than disapered again.
- Still paying image fees
Of course you are paying image fees, if you are uploading your images
to EPS. Unless you upload your image to our servers or your own server,
eBay will charge you. Stop uploading images to eBay’s picture service,
and you won’t get charged.
Please check and confirm if my settings are now correct. (Image attached)
I also delete My FTP account.
**Than I tried to revise listings but it’s still showing me image fees?
I also tried to removed the flag on the Variation images leaving only one image for variation but no success…
(See images
Please let me know wht’s wrong
How about just stopping this listing and relisting it with our image server selected in the preferences?
I tried but still not working as .
Ok for listing fees but images are not display in the right way.
If you see this listing and you try to select in the option “Checker” image is not displayed!
http://www.ebay.it/itm/WISE-PET-FOR-MINI-TABLET-PUPAZZI-INTERAZZIVI-PER-MINI-TABLET-APPLE-E-ANDROID-/131804638222
I would like to attach the listing but is to heavy.
What’s your next suggestion?
Ilja,
I’m still waiting for a reply.
I tried what you suggested but GS is still not working as it should.
Ok for listing fees but images are not display in the right way.
If you see this listing and you try to select in the option “Checker” image is not displayed!
http://www.ebay.it/itm/WISE-PET-FOR-MINI-TABLET-PUPAZZI-INTERAZZIVI-PER-MINI-TABLET-APPLE-E-ANDROID-/1318046382221
I would like to attach the listing but is to heavy.
What’s your next suggestion???
Please advice.
I’m not 100% sure about this, but I believe having a picture assigned to a certain variation only works when your chose EPS as image hosting service. Can you do a test listing with EPS selected and let me know if it works now?
ILJA
I tried to set EPS but ispector it showing ebay image fees.
Please explain me this: Why should I use EPS if I bought GTC? For me have no sense!
Please not I bought GTC services to avoid ebay image fees. I bought GS licence to have Nice listing with nice picuters and to speed up my job.
If this is not working for me it’s waste of money and time. I can’t pass my days try to make listings works!
When I stop a listing that not works to upload it again you know that we got a penalization cos we loose al information like: Vistor, Quantity Sold, Watcher ecc. Thinks that help my listing to be better indexed on ebay.
I now asking you to find the solution to GTC issue cos since now I have not got any benefit from GS and GTC but only problems.
My desire is to still use garagsales but If you are not able to solve this issue I kindly ask you to refund GTC purchase to me.
I hope you can understand my frustration an you can give me a quick reply.
Thanks in advance.
Kind regards.
Federico
Sorry, but we don’t have a solution for your at this point.
As far as we know, eBay requires you to use images hosted on eBay servers when you want to attach images to a certain variation.
When you are using GarageSale’s GTC image hosting feature, images get uploaded to our servers. But for the majority of our users, this isn’t a problem, because the “upload images to eBay if free” option kicks in and makes sure that the image is also uploaded to eBay’s server.
Unfortunately images aren’t free on eBay Italy (at least for GTC listings) please correct me if I’m wrong), so no backup images are uploaded to eBay when using GarageSale’s GTC image hosting.
So, if your are planning to list GTC listings containing variations on eBay Italy, you have no choice:
- you are either uploading images to eBay, which they will charge your for
- or you purchase the GTC image option from use, but that will leave you without an image linked to a particular variation.
I see how this situation leaves you unsatisfied. Please contact our support team at garagesale@iwascoding.com to request a refund for your GTC purchase.