Help Please! Ebay email: My listings are in violation of their policies, as of today!

[xbjllb]

Hi- do you know if that will make the garage sale auction content visible without clicking on the “see full item description button” that goes to an isolated page with no eBay auction links/info?

Thanks.

[ilja]

@xbjllb

I’m in the process of upgrading to 7.09 so that might be that problem.

Upgrading to GS 7.0.9 is the way to go.

@xbjllb

Apparently all the links in the auction need to be converted from http: to https:

Sure don’t want to do this manually.

GarageSale 7.0.9 features an “Repair Image Links” command which replaces non-https images embedded into the description with https image. It also remove image links, which are no longer allowed by eBay.

[ilja]

@beezer1

I also have some purchased templates that ask me for a transaction ID to update them, no idea of what or where to find them…

Please contact our support at garagesale@iwascoding.com with a list of possible e-mail addresses you made the purchase with. They should be able to sort you out.

[xbjllb]

Thanks Ilja… You mean garage sale listings can no longer have images at all? That’s the entire point.

[Dadrepus]

I had the same issue but I only had 69 items to update. Took my about 15 min. It is easy but a pain. Pic an item in the left column you want to update. Then go to the template "pop up” you will see the template you chose. Now change the template to another and then immediately change it back. (Really only two clicks) You have now written the updated template code into your item. Now “update” your item …button on upper right. Done, Go to next. Couldn’t figure out how to do this en-mass.

[xbjllb]

Okay, wait I think I understand. Now garage sale actually embeds the extra photo info in the description uploaded to eBay, and you no longer have to link to your server. Is that correct?

Thanks

[ilja]

@Muddyshoes

Anyone come across a way to manually do this? I’m on 7.0.9… the latest release of Garage Sale…

It seems you uploaded these listings before we had a chance to make the Pro:Compact design compatible with eBay’s new policy.

Please go to the “Window” menu in GarageSale, and choose “Show Design Templates”, the click the second button in the toolbar (downward pointing arrow) to updated your purchased designs.

All that’s left to do is using the Revise command to update your running listings on eBay. Fortunately , the Revise command can be invoked in for a large number of listings at once.

[ilja]

@xbjllb

do you know if that will make the garage sale auction content visible without clicking on the “see full item description button” that goes to an isolated page with no eBay auction links/info?

Sorry, that’s not possible. We don’t have control about the general way eBay designs their website.

[Muddyshoes]

Hi Ilja, I’m not sure who you’re responding to here.

It appears in my image above the the template has http embedded, instead of https (except for the top link which is my problem to fix.) All of my templates which I reuse are based upon a paid design which I’ve modified into several variations. I’m hoping there is a way to bulk change these.

[ilja]

@xbjllb

You mean garage sale listings can no longer have images at all?

No, that’s wrong. You still can have images in the description, but they have to use the HTTPS protocol and they can no longer be clickable links.

[ilja]

@Muddyshoes

All of my templates which I reuse are based upon a paid design which I’ve modified into several variations

In that case, it might be the easiest to update our original design to the latest version, duplicate it and apply your changes again.

[Dadrepus]

Repair image links did not work for me. I tried several times. If you can explain the process in detail, maybe I’m doing it wrong.

[ilja]

@Dadrepus

Couldn’t figure out how to do this en-mass.

Here is a basic guide on how to bring all your listings in compliance at once with GS 7.0.9:

1. Create a smart group that filters for active listings
2. Select all listings in that smart group
3. Invoked the revise command for the entire listing

More detailed instructions are given here:

How to make your listings ready for eBay's new policies (https, links, active content)

Overview Due to new eBay policies links to non-eBay websites, including links to images, are no longer allowed. Links are only allowed if they conform to eBay’s link policy, e.g. you can still link to your eBay store, other eBay pages or to a YouTube video. Also, eBay requires all resources (e.g. images) that are embedded in the listing description to use the secure HTTPS protocol instead of non-secure HTTP protocol, e.g. images that use a “http://” URL. “Active content” is forbidden in eBay…

[ilja]

@Dadrepus

Repair image links did not work for me. I tried several times. If you can explain the process in detail, maybe I’m doing it wrong.

What did not work for you? Did it not catch all http images you manually added to your description?

[ilja]

@xbjllb

Now garage sale actually embeds the extra photo info in the description uploaded to eBay,

GarageSale always used to that when you were using our image server or your own image server.

@xbjllb

and you no longer have to link to your server. Is that correct?

If you mean by “link” a clickable image that will enlarge when clicked, you are correct. Clickable image links are outlawed by eBay. But image can still be in your description, provided they are using the HTTPS protocol.

[xbjllb]

Ah, thanks. I’ve upgraded to 7.09, will repair image links as soon as my ISP gets the new SSL certificate installed on my server.

Thanks for all the help and explanation!!

[Muddyshoes]

I did the update of the template as you suggested and did a “Revise.” On a number of random templates I checked they pass the “Preflight Window” check without the HTTP error. However I have another problem. In the Paid Template that I use, I reference an external image file for my store logo. The existing URL is an HTTP address which of course now is not permitted. If I change the URL to put an “S” after the HTTP, it shows up as a broken image because the site where I have the image won’t let me access it with an HTTPS URL. Any suggestions?

Here is the URL for the image with HTTPS: https://redmoonhenna.com/EbayGraphics/GarageSaleTemplateHeaderWide.jpg

Here it is with the standard URL:

[ilja]

You need to enable HTTPS on the redmoonhenna.com server by purchasing an SSL certificate for this domain and installing it on the server. Your ISP should be able to help you with that.

[Muddyshoes]

Or I suppose I can find another site to host the file that has an SSL certificate already - Thank you for your help.

[Dadrepus]

xbjllb https://help.iwascoding.com/u/xbjllb
November 8
Ah, thanks. I’ve upgraded to 7.09, will repair image links as soon as my ISP gets the new SSL certificate installed on my server.

Thanks for all the help and explanation!!

Visit Topic https://help.iwascoding.com/t/help-please-ebay-email-my-listings-are-in-violation-of-their-policies-as-of-today/3473/21 or reply to this email to respond.

In Reply To

ilja https://help.iwascoding.com/u/ilja
November 8
GarageSale always used to that when you were using our image server or your own image server. If you mean by “link” a clickable image that will enlarge when clicked, you are correct. Clickable image links are outlawed by eBay. But image can still be in your description, provided they are using…
Visit Topic https://help.iwascoding.com/t/help-please-ebay-email-my-listings-are-in-violation-of-their-policies-as-of-today/3473/21 or reply to this email to respond.

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