Same here. The zoom function on Ebay was working for me last week, then it stopped. I thought it was something I was doing. I capture the image in Raw format from a Canon DSLR at Hi-Res (6000 pixels long side). I then take the image into Adobe Camera Raw inside Photoshop, adjust any attributes, then save the image out square (2000px x 2000px) to png. Thats my workflow for images - I’ve used it for years. So I decided to debug this a little.
As I said, my images are placed on Ebay at 2000px x 2000px @ 144 dpi for retina display devices.
So here’s what I done:
I copied the original images for the post, resized the copies to 800px x 800px @ 72dpi.
Deleted the original images on the listing inside GS.
Inserted the new 72dpi images inside GS and Revised the listing using the Revise everything option.
I then went to Ebay in Chrome for Mac - Viewed the Listing - and No Zoom was available.
I also tried 3 other browsers - No Zoom available.
I then went back to Ebay inside Chrome Browser and revised the listing using the original images @ 2000px x 2000px x 144px.
Zoom in Ebay now works
I’m using GS 7.0.7 on a Mac
Ebay’s Picture Service EPS with Enable Picture Pack Automatically turned on in preferences.
I reckon the fault is at the GS end and revising the images inside Ebay is some kind of a work around.
Not ideal but I’ll run with it for the moment.
Hope it helps some folks that need the zoom function, like myself, to work on Ebay…
Just make sure Revise Images is Unchecked when you revise the listing inside GS.
Steve it’s easiest, there must be some bug into the last 2 beta versions that prevent ebay to show the zoom. No matter how you take picture… I really hope they will fix it asap since it is a serious problem…
Iwascoding sent me a beta update. They asked me to revise my listings when it was installed. It worked on some listings once I had cleared eBay’s cache & cookies in Safari. However today they are have all reverted are are again without the zoom / click to enlarge feature. Steve I just tried your suggestion and it didn’t work for me. Check to see your listings which were fixed are still fixed.
Since @Steve_MacEwan is getting this with GS 7.0.7 and we didn’t change anything about the image handling code in the GarageSale’s beta, this problem is most likely causes by a change on eBay’s website.
@machineage, Just checked my most recent listings on Ebay using my work around (detailed above) and all my images are working with the zoom function.
As GS 7.0.7 did work a week ago, I did think at first that it may be a GS bug but on further reflection, Ebay UK did change some layout code on their website here so it may have caused GS to wobble a little when uploading images. Thanks for addressing the issue @ilja. GS still saves me a lot of time listing items and I can appreciate that changes made at the Ebay end can cause hick-ups, coming from a software engineering background. Hope we hear back from them soon @ilja…
Ahhh - I just checked my listings with Firefox (54.0.1) and they are all showing the zoom option. None are presently showing the zoom option on Safari (10.1.2)
OK I just came back after lunch and checked my listings on Safari. They are now all sorted! I changed nothing between my last check & now. So who knows what’s going on. Ebay glitch?
As I said before, it seems highly unlikely that this has to do anything with GarageSale. Seems like something on eBay site is acting up for certain listings. Maybe there have buggy software on some of their servers? Depending on what server is rendering your listing, you get the missing Zoom or not.
I don’t know what’s going on with eBay - but most of my listings have reverted to not having the zoom feature. It is incredibly frustrating. Ilja could you contact them to ask what is going on here?
Same for me, but here the problem never changed, since that beta images never had the zoom back… listings created with previous beta had the zoom also when this issue started. Then, when those listings expired and had been relisted, no zoom…
Yes I am now wondering if this has something to do with GS and not eBay. A couple of my listings which were listed nearly a month ago are fine. My new / revised listings no longer have the zoom function.
Thanks for your help. Better so…
don’t say so… well, can I have problems if I downgrade to a previous beta? I know you said that it does not depends on GS, but how can you explain that listings created before the beta 5 or 4 have the zoom (like this one: 