Thanks Steve_Elliott. I know about manual and I always search it and the user forum before I post here.
I also know that the auto restart feature is located in the advanced inspector pane - that was the first thing I wrote about in my initial post above. Am I missing something? I can’t see how to revise a running listing to add auto relist to it? Or any of the answers to my other questions.
As mentioned twice already, I know where this is. That’s not my question.
Your listings can renew indefinitely as long as you set the auction for GTC (good til cancelled) and you use Iwascoding’s picture server option. They will keep your photos indefinitely. There is a small yearly fee for this. Of course this only works with buy it now.
If you want to change anything in one of your auctions, use the revise, the changes are made, and your auction continues.
HI Mila, I think I understand your frustration. I too am on ebay Australia and like to take advantage of the ebay free Relist offer. However, this seems not he same as the Restart/Relist function within GS (it is a convenience in the App, not tied to any ebay offers.)
Rightly or wrongly here’s what I do for now: list via GS; Edit the item on the ebay site, to tick “Auto Relist” (VERY boring, I hope someone can tell me how this can be done within GS??); and the item will relist for free if unsold.
If I want to make changes to any Auto Relisted items, this has to be done on the ebay site (as stated GS does not know that the item is relisted and has no control over it). For edits such as price, or even auction duration, this is fairly simple, however if you need to change the description created by GS, you may have to hunt through the HTML code via the ebay edit page 
Relisting an unsold listing is always free, isn’t it? So I don’t see why you shouldn’t relist from within GarageSale.
From the GarageSale website:
Finished listings that haven’t received any bids or didn’t sell can be relisted without paying listing fees twice (depending on eBay’s relisting policy).
eBay’s relisting policy:
http://pages.ebay.com/help/sell/relist.html
Regards, Kristian
I wasn’t aware of the 8 free relists when using the quick listing tool. Does anyone have any experience with it? Is this something that can be implemented through GarageSale? I don’t think realists are free anymore, it used to be if the realist SOLD they didn’t charge a realist fee. Anyone know for sure?
My experience using ebay Australia, and my first times with GS7, were that the GS Relists were seen an new/additional listings by ebay (and billed accordingly) 
Only when using the Revise Your Item link in ebay can you check the box to get Automatic (and free) relisting. 
The GS Relist function does not ‘check’ this on ebay, and in my experience a GS Relist will be billed as a new listing. I am happy to be corrected, AND I’d much prefer to it be managed all in GS!
I have been in hospital with a sick child so have missed these comments and I see there have been quite a few queries.
I have more questions than answers and don’t have time right now to post them but one that has the most urgency is:
How do I add automatic restart within GS AFTER listing is up and running?? I selected auto restart (see attached image 1). However, what do I select on the ‘Revise item’ options? (see attached image 2)
I don’t see this option. I tried selecting ‘Duration’ and revising the listing. However when I go to look at it within eBay (revise item on eBay website) automatic relist doesn’t show as being selected. (see attached 3 ). Meaning to say it looks like eBay doesn’t recognise it as automatic restart? Shouldn’t this appear as being selected on the eBay editor?
Also, if I tick the automatic restart box from with BOTH eBay and GS AFTER listing is running will this cause issues with automatic restart such as being charged twice or 2 separate listings of same item restarting?
Thank you kindly
Maybe click on the REVISE SELECTED PROPERTIES ONLY bar and change it to REVISE ENTIRE LISTING? See if that works…
Thanks flypogger. I did try to REVISE ENTIRE LISTING, but it comes back as not able to revise since certain elements cannot be revised if there are less than 12hrs remaining on active listing.
So maybe someone from iwascoding can answer these questions so we can get some solutions and shut down this thread? After many replies (thanks everyone) and more questions from other members I’m no closer to answers on my original post and am now left with even more questions about Automatic restart than I had to begin with.
PLEASE NOTE - ALL OF THESE QUESTIONS REFER TO AUCTION & FIXED PRICE LISTINGS (NO GTC LISTINGS)
Here’s a summary, attempting to be as articulate, brief and clear as possible:
1. Is it possible to add Automatic Restart within GarageSale AFTER eBay listing has begun (to revise currently running listings)? If so how? Please outline all steps. (I tried but couldn’t do it. Afterwards my listings ended. They automatically restarted because I revised them on eBay website before the listings ended. Sadly they now don’t appear as active listings within GarageSale.)
2. How many times will GarageSale relist if ‘Automatic Restart’ box is selected? Indefinitely? Or is it the same as when listing or revising the item from eBay website, which relists unsold items up to 9 more times after original (unsold) listing has ended? I don’t believe unlimited relists are free, just 9. It would be good to know if GS is set up to stop after 9 relists as eBay does?
(Automatic relists don’t count towards zero insertion fee listing balance. From eBay Australia: “For casual, non-business sellers, your initial listing counts towards your monthly free listings allowance, but automatic relisting doesn’t. If you’re a business seller using Selling Manager, Selling Manager Pro, or Seller Hub, normal insertion fees apply to each automatic relisting.” Source: Relisting items | eBay)
3. If I want to use the Automatic Restart feature in GS (inspector/advanced/automatic restart) - do I need to have the quantity set to “1” in the quantity box if I only have one of that item? Or do I leave it blank? 
4. The GarageSale online manual shows 3 relisting options are available from the pull-down tab.
However GS 7 only has 2 options: Relist with changes OR Relist with Image & Description Changes. (Assume the manual needs to be updated?) In the meantime, am I correct to understand that ‘Relist with Changes’ will include EVERYTHING on listing that has changed since original listing?
5. Finally, GarageSale Automatic Restart does not show up as being selected when viewing listing on eBay website through ‘revise your item’ or ‘edit’ view. See here how the box is showing up as unticked:
Does this mean that eBay does not recognise GS relists and starts them as new listings? Don’t want to have to pay listing fees again when they should be free or to use up my monthly free listings allowance twice on the same listing!
This was mentioned by vince4GS on this thread 5 days ago:
vince4GS
My experience using ebay Australia, and my first times with GS7, were that the GS Relists were seen an new/additional listings by ebay (and billed accordingly)Only when using the Revise Your Item link in ebay can you check the box to get Automatic (and free) relisting.
The GS Relist function does not ‘check’ this on ebay, and in my experience a GS Relist will be billed as a new listing. I am happy to be corrected, AND I’d much prefer to it be managed all in GS!
That’s a big concern if you have over a hundred listings running, as I do!
Looking forward to some clarity on these. Thank you kindly.
Hi Mila,
I’ll try to answer some of your questions.
As long as the listing is still active you can enable GarageSale’s “Auto Restart” option. You don’t need to invoke the revise command - it’s a just an “internal” function that fires the relist command once your listing has ended.
Please don’t mix it up with eBay’s auto relist function. These are two pairs of shoes.
I guess you can relist an item as often as you want. At least I didn’t find any limitations on the eBay website.
Again, don’t mix it up with eBay’s “auto relist” option.
As far as I can tell it doesn’t matter. As long as you don’t have the listing connected with an inventory item it doesn’t matter. (@Ilja: Please correct me if I am wrong.)
The screenshot you’re showing is referring to the Relisting Options in the Launch Control window!
“Relist with changes” will relist with all changes you made to the listing, yes.
That’s true. GarageSale’s auto restart feature has nothing to do with eBay’s auto relist option. When GarageSale’s auto restart feature was implemented in GarageSale, eBay’s auto relist feature didn’t even exist as far as I can tell.
You should only use GarageSale’s auto restart option OR eBay’s auto relist option. If you use both you end up with multiple listings.
However, as a GarageSale user it might be a good idea to not use eBay’s auto relist feature. GarageSale is not aware of listings relisted through the eBay website.
Regards, Kristian
Kristian, now that you are identifying GS and Ebay “relist” functions as “different pairs of shoes”, should you revise your previous position of “I don’t see why you shouldn’t relist from within GarageSale” and “it might be a good idea to not use eBay’s auto relist feature”?
From the link you attached of ebay’s Relist Policy, I quote, “It’s important to remember that manual relists count towards your zero insertion fee listings balance”. To confirm, the GS relist function, while convenient, is actually a manual relist, from ebay’s perspective, yes? And so, as did happen with me, GS relists counted against my Free Listings quota for the month (but the ebay Automatic Relists do not). Depending on your Free quota, the decision to use one Relist function over the other could be a significant financial one.
Obviously Ebay relists cannot be edited within GS, and if that’s what a user needs more than a truely Free relist, then GS would be the choice.
So again, I suggest that “I don’t see why you shouldn’t” could be revised? And clearly explain to GS Users the full implications of which “pair of shoes” to choose.
@Kristian thanks for your reply, I appreciate it very much.
However I’ve still got questions:
kristian
Please don’t mix it up with eBay’s auto relist function. These are two pairs of shoes.
That’s really confusing. How are they different? Aren’t they doing the same thing? As in relisting the unsold item?? Please elaborate.
kristian
I guess you can relist an item as often as you want. At least I didn’t find any limitations on the eBay website.
Again, don’t mix it up with eBay’s “auto relist” option.
Ok - so having the Automatic Restart box ticked in GaragrageSale means unsold listings will restart indefinitely - is that correct? More importantly - they are free relists that don’t count towards monthly quota of free eBay listings, since they are being restarted and are not new listings?
Right - No quantity is necessary to be listed in the box (can leave it blank) so long as it’s not connected to an inventory. Got it.
kristian
The screenshot you’re showing is referring to the Relisting Options in the Launch Control window!
“Relist with changes” will relist with all changes you made to the listing, yes.
Yes, that’s right - I understand that you mean to say that if the GarageSale Automatic Restart box is ticked then:
Relist with Changes = ALL of the elements available in Launch control will be updated
Relist with Image and Description Changes = Only Image and Description will be updated
and there is no more “Relist without changes” option (as per image I attached above from online GS manual). Am I understanding this correctly?
Mila
GarageSale Automatic Restart does not show up as being selected when viewing listing on eBay website through ‘revise your item’ or ‘edit’ view. See here how the box is showing up as unticked:
Your reply:
kristian
That’s true. GarageSale’s auto restart feature has nothing to do with eBay’s auto relist option. When GarageSale’s auto restart feature was implemented in GarageSale, eBay’s auto relist feature didn’t even exist as far as I can tell.
Are you saying “That’s true” to automatic relist box not being ticked on eBay website OR “That’s true” that eBay does not recognise GS relists and starts them as new listings, hence charging again for the same listing and using up montlhy free listings allowance twice on same listing? Please clarify.
It’s even more confusing because in an earlier reply (from 9 days ago), you wrote this:
kristian
You should only use GarageSale’s auto restart option OR eBay’s auto relist option. If you use both you end up with multiple listings.
However, as a GarageSale user it might be a good idea to not use eBay’s auto relist feature. GarageSale is not aware of listings relisted through the eBay website.
Hmmmm… I actually did use both GarageSale’s auto restart option AND eBay’s auto relist option for my recently ended listings (both selected BEFORE listings ended). However, GarageSale DIDN’T auto restart, but eBay DID relist. Meaning to say that the listings in GarageSale have this symbol 
next to them, but listings restarted on eBay. So I didn’t end up with multiple listings. Which, indicates that eBay Automatic Relist settings invalidates GarageSale’s Auto Restart setting and doesn’t make multiple listings if both are selected. Would you say that is correct?
Can you see why I’m struggling with understanding this? Looking forward to your reply. Most especially because I have over a hundred listings ending (again) in less than 24hrs and I don’t want to be paying for them over and over again as this is a very costly mistake if I am to be charged because I am restarting them as suggested from within GarageSale. Thanks in advance! 
My listings end in 6hrs - hoping to get a reply before then so I can revise them if needed to avoid unnecessary fees!
Sorry, I didn’t do that. Please don’t put this out of context. I was referring to GarageSale’s “Automatic Restart” feature and to eBay’s option “Automatically relist this item for 9 times”.
Regards, Kristian
Hi Mila,
I can understand that this is confusing.
I tried to answer your question the best I could.
Please see my comments inline below:
1. Both GarageSale’s “Automatic Restart” option and eBay’s “Automatically relist this item for 9 times” option can relist your ended listing. What you can’t do is to enable eBay’s “Automatically relist this item for 9 times” option by activating GarageSale’s “Automatic Restart” option and revising the listing. In other words you can’t enable eBay’s option from within GarageSale. As far as I understood that was one of your questions.
2. Unfortunately, I can’t answer the question whether this does or does not counts towards monthly quota of free eBay listing. I simply don’t know. Maybe they eBay supports knows how this is handled with manually relisted listings.
4. Yes, you’re understanding this correctly.
5. GarageSale’s “Relist” function will be recognised by eBay as a “real” relist, of course.
https://manual.iwascoding.com/gs7/en/Listings_Section-Relisting_Listings.html
As I already mentioned above activating GarageSale’s “Automatic Restart” option won’t enable eBay’s “Automatically relist this item for 9 times”.
6. I am not sure if you’re correct here, maybe you are. That symbol you’re referring to indicates that the auto restart failed! (The Icon Legend in GarageSale’s Help menu explains the icons.) However, maybe it fails because the listing has already been relisted by eBay and that’s why the relist through GarageSale failed. However, I guess it’s still more safe to only use one of the auto restart options.
Before changing hundreds of listings in the last second (you can’t revise listings that end in under 12 hour, can you?) you might want to try the different options with a handful of listing first to see what works best for you.
Hope this helps,
Kristian
Despite (or more likely because of) the many words written in this thread, there seems to be much confusion. Here are the facts (I say “facts” because I have experimented with this, I have spoke to iwascoding and ebay on this when I first encountered unexpected charges my account, and I have solid real-world examples from which to quote. No disrespect to Mila who is struggling to get a simple and solid answer, or to Kristian who has said the is not sure of ebay policy on manual relistings).
So…
• GS “restart” function does NOT activate ebay “Automatically relist” function;
• Any items “restarted” by GS are identified as a NEW listing by ebay;
• Every new listing counts towards a monthly quota of free listings (if you region offers this and if you qualify), including GS “restarts” AND manual resists via ebay…yes;
• Per ebay policy, only items “automatically relisted” are outside the quota (Yes, if you ‘manually’ relist via ebay it also counts towards your quota);
• You CAN “Revise your item” via ebay to click the checkbox for “Automatically relist” after it has been published by GS (yes, it is very inconvenient, and if you have many listings you will tire of it quickly);
• Items relisted via ebay (whether manual or Automatically) are NOT monitored or editable by GS
• items that GS restarts…have all the advantages of being in the GS ‘system’ (editing/monitoring/stock control/reporting etc)
So indeed, a different pair of shoes is a very fair analogy. 2 things that unfortunately sound too similar given they are quite different.
Mila, I hope this clarifies the issue for you.
I appreciate that Mila must not be an ebay Store as she has a monthly quota of free listings (and I assume of at least 40 items per month, here in Australia. That’s a MINIMUM of $66 per month of free listings). Like me, that is significant enough to want to resolve the Restart/Relist confusion.
Conversely, I acknowledge the benefit of the GS Restart function, especially if you do not have an free monthly quota. For example, if you have an ebay Store and all your listings are at a cost, then there is no financial disadvantage to the GS Restart, only the benefits of keeping your listings in the GS "world”m however deep you use the software.
Kristian, per my last message, I do think that an unambiguous explanation, and clear position by GS is needed on this issue. Which is why I itemised the points above. Anyone else with this enquiry (the same as I had a year ago) should be able to find the FACTS quickly. Especially as the length you have had to go to on this is thread is alone time away from ‘new’ issues and other help you can provide the GS users.
GS is used by all sorts of ebayers, from one-per-month listers to the biggest Stores. As many people wear “sneakers/trainers”, some are going for a walk, others to the Olympics, so you really do have to know which “pair of shoes” you want, and for what purpose. If iwascoding can clearly advise, then everyone will quickly know which shoes to reach for.
Thanks both Kristian and @vince4GS.
Vince thank you so much for your ‘facts’. These are both eye opening and frankly, disappointing if they are indeed accurate.
I’m surprised that no one from iwascoding has responded yet?
@Kristian / @ilja - why are GarageSale and eBay relist function different from each other? Why is GarageSale set up so that relists are seen by eBay as NEW listings?
As a Private Seller I have a monthly quota of 200 free (no insertion fee) Auction or Fixed price listings, which I use up easily. (Private seller accounts usually start with 40 free listings but eBay raised mine twice in the past month - from 100 to 160, then to 200. I just got a message from them that I was doing well and they “noticed”). There is a VERY big cost implication if GarageSale relists are being charged as NEW listings.
I intend to open an eBay store in the near future and to keep selling under my private seller account as well.
However, even for an eBay store, listings are NOT unlimited. In Australia, a basic store allows for 600 free FIXED PRICE listings (no insertion fee) per month. Auction listings are NOT free - they are $3.00 per listing in Australia. https://sellercentre.ebay.com.au/store-packages-pricing
eBay USA free listing quotas are even less - Starter store gets you only 100 free listings per month: https://pages.ebay.com/seller-center/run-your-store/subscriptions-and-fees.html
There are significant negative implications to everyone if GarageSale relists are seen by eBay as NEW listings.
Here are the simple ‘FACTS’ I understand from Vince + Kristian’s messages above:
For those who do NOT have an eBay store:
DO NOT use GarageSale relist function because it is NOT free (GS relists are seen as NEW listings by eBay so you will quickly use up your free monthly insertion quota)
In order to relist for free, you must edit EACH listing individually ON EBAY WEBSITE by ticking “Automatically relist”. (Yes, it will take a VERY long time if you have more than 10 listings, as I found out recently - painfully tediuous!)
If you tick “Automatically relist” within eBay, GarageSale will NOT automatically relist your item and it will NO LONGER BE AN ACTIVE LISTING IN GARAGESALE, thus making GS COMPLETELY UNUSABLE for that item once relisted
GarageSale Reports are ONLY usable if your item sells/doesn’t sell the FIRST time you list it in GS, OR if you choose to pay/use up your monthly quota to relist your item within GarageSale (eBay relists don’t get tracked by GarageSale)
For those who DO have an eBay Store:
ONLY use GarageSale relist function for your free fixed listings quota (each GS relist is considered a NEW listing by eBay)
DON’T use GarageSale relist for auction style listings as each one will cost you an additional $3.00 (in Australia) (since GS relists are considered new listings)
DON’T make any edits within eBay or you will have no GarageSale reports that are of use to track your sales
Please confirm these statements are correct?
If yes, my next questions to iwascoding are is it possible for you to make changes to GarageSale so that:
Seeing as GarageSale allows for automatic relisting to be set as soon as listing ends - why are these relists being considered NEW listings by eBay? I love GarageSale and it just keeps improving over the years but I’m not sure how one can have a viable business using GarageSale if the above statements are true?
Hoping someone from iwascoding will clarify this for all.
Many thanks!
