Paypal - Shipping - Returns + Fresh Start

232984247933 is the item number on the listing Mission Style Tiger Oak Double Drawer Card File Copper Dividers Original Patina Can you please give me some indication whether I should just ignore the warning?

Also, please let me know if this has anything to do with the instructions about about Listings vs Templates and possible misuse of ?

I think properties have been improved, because now when I add or edit text in properties, it opens up a box where I see the entire text. Before it was only a narrow box that I had to trust was containing the text I needed.

Thanks!

I don’t see your listing, I suppose it is due to an incorrect international shipping set (or did you esclude Italy?), make sure to set shipping correctly otherwise your listing does not appear on other ebay platforms.

If it appears only for some listings, yes you can ignore, otherwise if it happens every time, there is something wrong. Please can you check if garagase>preferences>orders>update orders and listings if it is set to “never”. If so, change it to whatever else and wait until GS has updated your listings, then check if the warning appears again.

It’s up int the U.S.

But not visible from here, also on ebay.com, it means that @scoutshouse did not set correctly international shipping (or excluded my country).

Hi fedege and fly -

I figured out: it’s just being shown on .ie site - wherever that is, I’m not totally sure - but if you look at the shipping details it only shows the domestic I selected. So it still gets shown outside of the US, but an International buyer would have to contact me and ask if I’m willing to ship.

I’m fine with that at the moment - I’m offering Free shipping now to reduce the risk of making a mistake in the black art of shipping.

On the other topic - I went to preferences, and it’s set to update every 60 minutes. Should I change that?

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Again, I’m still not quite understanding the difference between these two instructions:
In GarageSale 7, a listing can only be used once to start a listing on eBay. If you wish to start an identical eBay listing, you need to duplicate the listing first. and a lengthy explanation of WHY - maybe the key word here is simply “Duplicate?” and I’m complicating it

Then:

We understand that some users are used to manually restarting their listings from the same auction template in GarageSale 6, until their item finally sells. For such cases, we added the ‘Duplicate Original Listing’ and ‘Move Original Listing’ options in the ‘Launch Control’ window.

I still don’t see ‘Duplicate Original Listing’ and ‘Move Original Listing’ options in the ‘Launch Control’ window - maybe because I still don’t really understand what Launch Control is… :slight_smile:

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Sorry ilja and kristian - it must be frustrating to deal with people who obviously didn’t read the manual from start to finish - I have to google so many terms everyday, and rely on the manual as a search tool, with varying degrees of success.

It’s easier to do than to explain. Create a new listing and click on “start” button on the top bar. A new window will open, it’s called “launch control”. Over the launch control you can see if there is any warning for your listing. In the bottom right corner there are two buttons: start listings and delete. On the opposite corner, bottom left side, there are little icons:

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  • Click over the first one (that with +): selecting this option will duplicate the listing automatically as soon as after you start that listing. The new one will be identical to the previous one, but of course is still inactive. This option gives you the possibility to keep a sort of “template” from which you start as many listings as you want, and every time you start one, GS will duplicate the template so now you have still the inactive “template” + a newly started listing
  • The other icon (that which show a folder) is helpful if you want that the newly started listing is automatically moved to a folder as soon as you start it.

Hope this will solve your doubts.

@scoutshouse maybe this VIDEO will help you more.

Those icons used to be at the bottom of the “listings” window where you could easily just duplicate it or start another folder - I don’t really understand why it’s now connected to a started listing, but OK - I see it :slight_smile: Yay! Thanks, Fedege

It ran pretty fast, but THANKS - Non Ancora Inserta means does not exist or not yet entered = not yet edited, something like that? You have a massive inventory!

It means not yet started. On top bar, click over help > icon (second from top) and you will find differences between the different listing icons so you can immediately recognize if a listing is started/sold/expired/not yet started

AND… sorry but I am still quite sure there is something wrong in your shipping, I was able to see your listing only from mobile and it seems you excluded Europe and other country… can you post a link of a listing or better a screenshot of your shipping panel? I spent months over shipping for identical matter and am quite sure your listing are only visibile from US customers (if you do not want international buyer of course forget this message)

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P.S. and welcome

Apparently, that is eBay Ireland - I don’t really know why I’m logged into it…

I’m not offering international shipping. It’s just showing up internationally (at least in Ireland) as only offering 2 domestic, which is ok…

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I wondered earlier if I should change “Calculated” to “Flat” on International?

Why are Hawaii and Alaska not included in Domestic, I wonder?

Wait, in your last screenshot you marked as “excluded locations” all countries. Are you sure of that? It is as I supposed, you excluded locations. Pay attention that it does not mean that foreign customers can contact you asking for a shipping quite, it means that customers from those countries cannot see AT ALL your listing, this is why I currently can’t see any active listings over your account…

How the heck did Ireland slip in there?? :slight_smile:

Um, so if I INCLUDE locations on the last menu eBay will “show” my listings there, but they won’t not be offered to “ship” there?

Last thing - do you think I should change Calculated to Flat on International? does it matter?

Well, ebay shipping rules are quite complicated. I will try to do a summary:

  • if you exclude locations, all customers from those countries won’t see at all your listings, your goods won’t be shown during researches (also specific research), won’t appear as newly listed in categories, won’t be visible from other ebay site and also in US or IE sites if the customer is not registered in that country. Foreign customers are not able to see listings in your account which is instead showed as “empty”. In other words, excluding locations prevents ANY international buyer.

  • if you include locations, your listings will be visibile also from other country and your account will show active listings. Then you can choice:

a. you do not set any amount for international shipping: foreign customers can see your listing because their country is not excluded, but cannot buy because there is clearly written that they need to request a quote to the seller before

b. you set an amount: foreign customers can buy directly.

My personal advice is undoubtedly to opt for the last one, it requires more time but gives you many more possibilities to sold your goods.

Well, it depends. If “flat” means a unique shipping fee for all foreign customers, it makes no sense, but I am not able to give you a reply because I don’t know how US post works. In my situation, I set calculated shipping fee for 3 areas: Europe, Asia/Africa and America/Oceania. All customers from one country will see the same postage which is different from a customer from another continent. Hope this will make sense also for you

P.S. Anyway I don’t use GS built in shipping panel, I use shipping profiles… but it is much more complicated to explain and to do, I feel to do not recommend them for you…

Flat for international doesn’t really work if you sell unique items. If the size / shape / weight / cost of your items change by the item, doing all the figuring for international before you list is almost impossible. I sell to a lot of countries, but don’t specify a service, so people see items and can buy them, but have to ask for postage. Sometimes they ask beforehand, sometimes they just buy, but they can’t pay until you figure the shipping. This way you can figure what to do as far as the sale goes (signature confirmation, extra insurance, etc.). Sometimes people back out because they didn’t realize postage and customs would be so high, sometimes they are regular Ebayers who are used to international business. Also lets you judge what to do - international is where a lot of scammers are, I have had more then a few people from questionable places with zero feedback who joined 20 minutes ago try to order expensive stuff - I can usually dissuade them with expensive signature confirmation shipping. My two cents.

Nice tray by the way!

All great advice! You’ve helped me out a lot!

Thanks - a sleeper from Goodwill :triumph:

On to Local Pickup Only :roll_eyes::persevere:

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