Scheduler not launching auctions

I am certain the event was enabled, the gap in timing from the screenshot was during a period the scheduler window was minimised to the dock, the items launched immediately after re-opening the Scheduler window when the clock corrected. The countdown clock on the scheduler is showing a “time to next event” (which wouldn’t be there if the event was not enabled), but if the scheduler window is minimised, or if the system shuts down to screensaver due to inactivity, the countdown clock in the Scheduler window freezes and doesn’t correct itself until the programme is in the foreground on an active session.

Seems we need to do more digging. What version of macOS X are you running?

High Sierra 10.13.2 (17C205)

Can you try this release: http://downloads.iwascoding.com/downloads/GarageSale_7_2018-01-26.dmg

It sets a flag to tells the system not to put GarageSale into App Nap state, but since we cannot reproduce issue I’m not sure if it fixes it. But might be worth giving a try.

This version has the same problem, console picture attached from this evening’s listing; items scheduled to start at 20:02, but screensaver came on ten minutes before that and the Schedule Timer stopped triggering. I got back to the PC at ten past 8 and immediately the listings triggered. The countdown timer on the GS scheduler had frozen with ten minutes to go.

As before - still SNAFU

Sorry, we can not reproduce this here. The scheduler runs even if the screensaver is runing. I have a few more questions, though:

  1. Did you install any additional plugins/extensions for power saving or other utilities?
  2. Are you sure your Mac is not sleeping? What kind of Mac do you have? Did you close the lid of a mobile Mac?
  3. When you start up GarageSale, do you see any logs (e.g. something with “IORegisterForSystemPower failed”)?

Thanks,
Paul

Paul

  1. No (or at least not that I’m aware of).
  2. The timer freezes even when the GS scheduler is just minimised to the dock whilst I am working on something else. Its a desktop iMac with 21.5” screen
  3. No rogue error messages reported

richard

Just to make sure I get you right: as soon as you get GarageSale out of the Dock, it uploads the listing with no further issues?

Pretty much - If it is past the due time to upload it will start fairly quickly (there might be small lag for the timer to be updated), it ignores any scheduled gaps between the listings

Richard

Hi,

can you give this version another try:

https://downloads.iwascoding.com/downloads/GarageSale_7_2018-01-30.dmg

As we can not reproduce this we are just guessing here.

Did you do any “tweaking” to you system?
Any tools that makes everything “faster”?
Did you follow any “Howtos” to “speed up” your Mac with any hidden features?

Thanks,
Paul

Paul

I haven’t run it all the way through to listing but the countdown timer is frozen as soon as scheduler is minimised to the Dock, even though GS is still open. I bring it back up and there is a short pause till it corrects itself.

I’m not technical enough to do any “tweaking” or other stuff as you outline. There is an energy saver utility on the Mac that I have set as shown below (i disabled the Power nap trying to fix this issue - I have never found the App Nap function Ilja referred to earlier)

Richard

Hi,

as I am a bit clueless here, it may help to see what exactly happened on your machine. Can you please make a small screen cast (QuickTime Player > New Screen Cast) which shows what’s happening on your side?

Please make sure the Console with the system.log is open and then minimise GarageSale into the dock.

Thanks,
Paul

Screen

I have a screencast but its 217MB so way too big to email - how do I get it to you?

There is an enabled Scheduler event that shows 23:21 to next event that I minimise at a screen clock time of 20:43. When I restore the Scheduler from the dock the time to next event is still 23:21, then there is a burst of log timer activity and the countdown drops abruptly to 23:17.

GS is open and minimised when this happens.

I had a half way pleasant surprise today when I left GS open and GS Scheduler open (not minimised) overnight last night. Although the Mac screen shut down due to inactivity when I went back the Scheduler countdown clock was correct, so problem is only when application /scheduler are minimised.

Richard

Please use the upload link on this page to send us your video. Thanks!

https://www.dropbox.com/request/Czfk5vC8Q4sxRojc5mJp

I think I managed to get it uploaded
Richard

Thanks for the video!

We found the issue that prevented the “Next Launch” banner from immediately updating when maximised from dock.

We also changed some more settings for the upload timer, so maybe this version works for you. Can you please give it a try and report back:

http://downloads.iwascoding.com/downloads/GarageSale_7_2018-02-05.dmg

This version makes a difference to the lag between when the system becomes active and uploading starting BUT

The key problem is that a if either
A) the scheduler is minimised to the dock or
B) the screensaver cuts in
then scheduled uploads will not happen until somebody presses a key or moves a mouse.

This is still a rank failure if, for example, I want to go away for the weekend but program listings to start in my absence

Sorry to hear that this still doesn’t work for you. Can you please check if you you are still seeing the messages in the Console utility when you have minimised the window with this version:

http://downloads.iwascoding.com/downloads/GarageSale_7_2018-02-13_1.dmg

Even Curiouser!

When I have GS and GS scheduler activated with this version, there is no system log activity, (see picture attached) but the countdown clock on the scheduler is working.

Not sure why you don’t see the logs anymore, but that the countdown keeps getting updated sounds like good news. The countdown timer and the schedule are both driven by similar timers, so hopefully we finally fixed this issue.