Syncing still not working properly

[davidelliott]

Hi Robert
Is it possible that these duplicates existed before syncing? I had the following problems and I DO NOT use syncing.

Spurious Records

One of my many database issues may be related to spurious records: A search brought up the following 2 records: [Screen Shot 2020-12-04 at 8.45.52 am] The record marked in blue is active and I can select it to find the actual record. However, the record in red is the problem. If I select the record and cancel the search nothing appears in the LH screen. Ie, it cannot be displayed. BUT…If I move this record (in red) to another group, then I can see it. I can also delete it. Where on earth is…

This was not resolved by GS Help. Because of corruption in my database, I have had to completely rebuild my database from scratch using Import from Ebay. I have been working on this for a month and I am nowhere close to finishing- about 27,000 items. I have also lost all of my previous order information prior to November 2020.

I am not happy about having to do this but as GS Help seemed unable to solve my issues, I just had to be proactive & take the plunge.

David