Disappeared listings sometimes... reappear

Yes! I found one of those yesterday. In the search but didn’t actually exist. Exactly as you did, I ended up duplicating it while in search and re-starting it that way. Interestingly, the duplicate ended up at the bottom of the list, just on top of the “Lost and Found” rather than its alphabetical position.

This “solution” is fine for recovering the lost item but only once you know its lost.

I am still finding many missing items but not as many as before. I think it may be related to crashes (and no, the initial Lost and Found search found some but none since). I was good with crashing for a couple of months then recently it started again.

And, yes, of the ones that were recovered in the Lost and Found were also consecutive, or made from the same template.

Tracy

PS. While not as serious, the random re-setting quantity to ‘0’ is driving me crazy. I went through last week and batch changed every listing to have a quantity of ‘1’ but now they are randomly back to ‘0’ again.

Hello Tracy! How are you?
So we are still having the same issues after so many time!!! I just don’t understand, are only we so unlucky or is there anyone else in the universe who can confirm it??

The same for me! The doubled one is at the bottom of the list in that folder.

For me, it found 2 listings, from that time I tried it sometime and never found others while there are actually some “orphan” listings somewhere.

I found a probable solution to this!! This bug must come from a beta version very very old because (at least for me) it happens only for very very old listings (I mean created many months ago, although in the meanwhile they have been relisted many times). So the solution is: disabling the quantity field! I mean, if there is only one quantity in your stock, there is no reason to keep the quantity field marked and set to “1”. So, unmark and might not be set to “0” quantity after relisting. If you have more quantity in your archive… just forget to use multiple auction, if you do relistings. When I sold one and have one (or more) other identical items, I put it again for sale manually.
I hope this will work also for you.

Federico

@ilja what is the reason of your silence??

Looks like a bug in the algorithm that selects a listings when leaving search mode to me. Will investigate later…

@ilja so could you find those “disappeared” listings inside my database? If so, I am looking forward to hearing from you!!

Sorry, I only have a subset of your listings imported, and not your current, complete database. A search for CAIB9 yields no results.

Can you please upload these files from your GaragSale Library folder to Dropbox as .zip archive and sent me the link once done, so I can try to replicate the behaviour?

  • GarageSale.leveldb
  • GarageSale-FTSIndex.leveldb

Thanks.

@ilja , do I have to send you these files, the database or export the “disappeared” listings (if possible)? I did not understand what you exactly need…

The two files I listed are the necessary components of your database to replicate the bug.

I don’t need the other parts like images for this one.

@ilja I sent you a message

Thanks. Downloading your file right now. Will look at it tomorrow.

Thank you so much!!

Have a nice evening

Please give this version a try and run the “Repair Hierarchy” command once:

http://downloads.iwascoding.com/downloads/GarageSale_7_2017-11-29_1.dmg

For me that made both items I found while searching for CAIB9 appear in the regular hierarchy.

@ilja I did not find that command, so I pressed ctrl+alt while opening and then select “rebuilt indexes”. Now it is 5 minutes it is only spinning ball, I am a bit worried… did I click the correct command?

@ilja 10 minutes and again spinning ball!!!

Panic, it’s almost half an hour everything is stuck so with spinning ball and fans that run, in activity monitor it says GS does not respond, I am close to force quit but I am really worried it can damage the database. Don’t know what to do…

49 minutes of pure panic!!! I will never repeat something like that and… nothing changed! CAIB9 still is there but disappear if I try to select. So, or I wrong the command

or it does not work. @ilja please, if I wrong the command, tell me that carefully :disappointed_relieved:

And please, can you explain here or in your manual what do those command do? For example, I “rebuilt indexes”… what does it mean? Might it compromise my listings? What change?? After spending weeks going thought thousands listings one by one you will understand my worries…

Sorry, “Find Orphaned Listings” would have been the correct checkbox to click.

@ilja and what about this?

[quote=“fedege96, post:17, topic:3596”]
can you explain here or in your manual what do those command do? For example, I “rebuilt indexes”… what does it mean? Might it compromise my listings? What changed in my database?? [/quote]

The “Rebuild indexes” option is very time-consuming, but not harmful. It just rebuilds the indexes for speeding up database lookups from scratch, in case they have gotten out-of-sync with the actual data:

@ilja thanks for this. So can I sleep tight that nothing changed/disappeared?
You should add it in the manual, in my own opinion, adding also a big warning that it is very time consuming… later I will try again with “orphaned listings” and let you know.