eBay US "Payment Terms of Use" blocking listings

Yeah for me it was sporadic for about 10 minutes (I am betting it started hitting me at 2pm exactly), and by 30 minutes later it was 100%.

Ugh. Still broken. eBay “support” (via Twitter) has no idea, and suggests the problem must be with the “third-party software” (as if it suddenly broke literally in the middle of launching 100 listings).

I’ve deleted and re-authorized my GS account token, and am still getting the error.

Even if it’s accidental, eBay has successfully gaslighted me into wondering if in fact I have a problem with my payments terms of service or something.

For the folks in Europe:

I’m using GS 8.4.1 on Monterey

I am suddenly wondering, since I actually got through to an account rep at eBay, if maybe the message Im seeing is mis-labeled, and it might be some other error triggering this.

For example, did this happen today by any chance? could it have somehow broken something in my auth?

If it is, I must have something else weird here too, since nobody else has mentioned it.

This looks like a glitch with eBay’s server to me. If it doesn’t stop today, please let us know. Maybe filing a bug with eBay dev support helps.

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I agree that it must be a server-side modification of some sort, but it feels like one of those more complicated bugs from here. The fact that it “came on slowly”, moving from sporadic to 100% like a disease in the middle of an automated listing spree of 200 listings, separated by 5-10 seconds each, is all we really need to see for that.

No change overnight, but it is still 4am in California (if that makes any difference). I’ll give it 24 hours to see if somebody rolls back a change around 2pm local time.

Meanwhile @ilja remind me what logs I should collect or activate to send to you for debugging, if it comes to that? I will have a lot of extra time on my hands today and can get started even if I don’t need to follow through.

update 8:55 am eastern
Started a listing as a test and no notice today 1/25/22

Oh interesting

Just now, seeing your note @rlmartin , I tried launching the 200 listings from yesterday that were all failing.

Now only about 50% 90% of them have the failure notice. That makes me suspect one of the servers is still bad (for me). I’ll see if I can whittle away at the pile by using the scheduler and quickly jamming things through before they get verified…

LOL if this all ends up being caused by some sort of cyber warfare attack on eBay’s serverless farm I am going to be even more tired of the crappy future than I already was.

In any case, maybe if I keep poking it, I can fill up their logfiles and some poor devops person will notice eventually…

Later Out of curiosity, I’ll look to see what I have been able to do, dropping a pile of items into the scheduler with a 0 minute delay, and then trying to quickly enable the block before they get [non-]verified. I’ve tried two in quick succession to see if the error is associated with the particular listing, and it is not. Over the course of the day I will try more samples and see if the fix (or original error) seems to behave differently.

datetime, success_count, fail_count, total_attempted, success_rate
2022-01-25 09:33:47-05:00, 27, 139, 166, 0.15254237
2022-01-25 09:38:17-05:00, 24, 115, 139, 0.17266187
2022-01-25 11:09:58-05:00, 105, 442, 547, 0.19195612
2022-01-25 11:41:48-05:00, 69, 373, 442, 0.1561086
...

Re-start GarageSale with the Control-Key held down, and enter jqMBau as the logging identifier. This way I see your logs and could forward parts of them to eBay if the situation does not magically improve by itself.

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For me, in the USA, it is just a sporadic “yellow warning” that started yesterday, so I just did a “ignore this warning”.

Neal

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that’s what’s weirdest. It popped up as a full red error for me.

I’m in Canada, using eBay.ca. I started to receive the red alert message as of 9:30am January 25. Had no problems before, including earlier in the day. It won’t allow me to list unless I accept the new payments terms, which I did several months ago. Any progress out here about resolving this?

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Via the threads I started on the eBay group, this seems like they know about the bug at least

https://forums.developer.ebay.com/questions/46744/addfixedpriceitem-error-21920283-accept-new-tc.html

And it seems to be fixed, for me, here. 100% success rate with launching new listings.

They probably fixed it a while ago, but morons like me kept throwing API requests at the server apps that were broken and needed to spin down to be replaced :slight_smile:

Here is a new variation of what I saw yesterday. payment terms

It’s working for me now. I am able to list as at 1:30pm Eastern Time, January 25.

It is super weird to me that you got a warning @rlmartin, while I got an error, but it’s water under the bridge I suppose.

I went to the warning page that was listed and accepted the new policy. WoW it takes forever to read all that junk.:shushing_face: Yeah right! No warnings pop up after I clicked accept

I saw that today but just followed the link and accepted the eBay terms (do i even have a choice?) and everything is now honky-dory.

LOL. Yes, by coincidence. Best not to worry about it. I’m pretty sure that form was actually from late 2021, and the link was not supposed to show at all until they post the next ToS update.

It’s like something that makes you want to visit a doctor, but which goes away before you get around to making the appointment…